Colleague Consultant – AR

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Strata Information Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1987

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Strata Information Group is a leading provider of comprehensive IT services for higher education institutions. Partnering with over 900 colleges and universities worldwide, SIG specializes in strategic consulting, implementation, and support services across a wide array of technologies. Their expertise includes cloud and SaaS management, ERP and CRM implementation, data services, analytics, and cybersecurity consulting. Strata Information Group also offers customized solutions for student success, enrollment management, and institutional marketing. With deep knowledge of Salesforce and a strong focus on cybersecurity and compliance, SIG positions itself as a vital partner for educational institutions seeking technology-driven transformation and optimization.

📋 Description

• Provide Colleague implementation support, including training, functional consulting, and technical support at client sites • Analyze business processes related to student billing, payments, refunds, and collections • Recommend technological tools to improve efficiency and compliance • Work with student accounts and financial aid stakeholders to understand requirements, challenges, and objectives • Collaborate on solutions aligned with institutional policies and regulations • Stay current on best practices and advancements in Ellucian Colleague and student account technology • Propose and implement continuous improvements to optimize the Colleague Student Accounts Receivable module • Coordinate with internal teams and external stakeholders to deliver projects within defined timelines

🎯 Requirements

• Five or more years working directly with the Colleague Student Accounts Receivable module at a college or university • Experience implementing the Colleague Student Accounts Receivable module • Demonstrated expertise using Colleague for student billing, payment processing, refund disbursement, and collections • Ability to troubleshoot technical and functional issues within the Colleague Student Accounts module • Exceptional oral and written communication skills and a proven customer service approach • Highly self-directed with solid problem-solving expertise • Experience developing student accounts reports, including aging reports, billing summaries, and payment reconciliations • Ability to communicate user requirements to the technical support team • Knowledge of Colleague use across various institutional types • Up to 25% travel required

🏖️ Benefits

• Health, Vision, Dental & Life Insurance • Short & Long Term Disability • Paid Parental Leave • 3 Weeks Vacation, Sick Leave & Paid Holidays • 401(K) with a 5% Employer Contribution • Pet Insurance