Business Technical Analyst

Job not on LinkedIn

🔥 3 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 10%

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• No salary listed.

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Sigma Systems

WebsiteLinkedInAll Job Openings

201 - 500 employees

📡 Telecommunications

⚡ Energy

☁️ SaaS

💰 $11M Venture Round - Tribold on 2009-01

Telecommunications • Energy • SaaS

Sigma Systems is a software company that provides cloud-native, API-driven BSS/OSS, product catalog, CPQ and order orchestration solutions for communications service providers and energy/utilities companies. It offers modular, TMF-compliant components and managed services — including AI-enabled automation and data-driven tools — to help operators modernize billing, monetization, and customer fulfillment processes with a SaaS and cloud-focused delivery model.

📋 Description

• Collaborate with customers and stakeholders to understand business needs and technical requirements • Translate high-level business requirements into detailed functional and technical specifications • Gather capability requirements and drive the development of quality business solutions • Create and maintain business vision documents, requirements, client-specific documentation, and user interface designs • Perform system impact analysis across multiple applications and technical platforms • Work with Technical Engineers, Software Engineers, Architects, Capability Managers, and cross-functional teams • Develop and maintain business requirements, functional specifications, and project documentation • Conduct requirements walkthroughs and sprint reviews • Leverage Claude Code or Google Gemini to analyze data, generate insights, identify trends, and automate documentation • Identify opportunities to improve efficiency, accuracy, and productivity through AI adoption • Support requirements testing, including test planning, test scenarios, and test documentation • Create and execute test cases to validate business and technical requirements • Manage defects and issues and analyze testing results • Verify delivered solutions meet customer expectations and business requirements • Analyze business and technical problems to identify root causes • Develop corrective action plans and recommend process improvements • Identify, document, and resolve project risks, defects, and issues • Analyze data, market trends, and competitive insights to support business decisions • Communicate project status, requirements, and potential risks to stakeholders and management • Ensure compliance with organizational standards and obtain necessary project approvals • Support project delivery throughout the application development lifecycle • Share technical and organizational knowledge and mentor junior team members

🎯 Requirements

• Bachelor's degree in Business Administration, Business Management, Information Systems, or a related field, or equivalent relevant education and experience • Minimum 3 years of experience in Information Systems or Technology • Experience in Business Analysis, Technical Analysis, Business Systems Analysis, or a related IT function • Hands-on experience with Claude Code or Google Gemini • Strong understanding of requirements gathering, business process analysis, and technical documentation • Experience translating business needs into detailed functional and technical requirements • Knowledge of application development lifecycle and system impact analysis • Strong analytical, problem-solving, and communication skills • Ability to work effectively with technical teams, business stakeholders, and cross-functional groups • Must be a U.S. Citizen • Must complete the Business Technical Analyst – Claude/Gemini Glider Assessment • Preferred: Experience in the Healthcare or Health Insurance industry • Preferred: Knowledge of Lean/Six Sigma methodologies and process improvement • Preferred: Experience with Agile/Scrum methodologies and sprint reviews • Preferred: Familiarity with UAT, test case creation, defect management, and quality assurance • Preferred: Experience with root cause analysis and corrective action planning • Preferred: Knowledge of IT Infrastructure, Networking/Telecommunications, Release Management, or Application/Platform Support • Preferred: Experience preparing business cases, cost sheet analysis, and project documentation • Preferred: Master's degree in Business Administration, Business Management, Information Systems, or a related field • Preferred certifications: ITIL, TOGAF, Six Sigma, PMP, or AI-related certifications

🏖️ Benefits

• 100% remote work flexibility • Contract-to-hire opportunity with potential for long-term employment • Exposure to AI-powered business analysis and emerging technologies • Opportunity to work with a leading healthcare organization • Collaboration with business stakeholders, engineers, architects, and technology teams • Contribution to enterprise-level technology initiatives and process improvement projects

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