Signet Jewelers
10,000+ employees
Founded 1949
🛒 Retail
🛍️ eCommerce
👗 Fashion
Retail • eCommerce • Fashion
Signet Jewelers is the world's largest retailer of diamond jewelry, with a focus on bringing quality jewelry that expresses love and inspires trust among customers. The company owns several well-known brands such as Kay Jewelers, Zales, Jared, and Blue Nile, offering a wide range of fine jewelry and customizable designs. They emphasize sustainability and responsible sourcing in their operations. Signet aims to help people celebrate life and express love through their products while promoting human rights and preserving the environment. They have a strong market presence in the United States, Canada, and the UK.
Customer Care Scheduler
🔥 30 minutes ago
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Signet Jewelers
10,000+ employees
Founded 1949
🛒 Retail
🛍️ eCommerce
👗 Fashion
Retail • eCommerce • Fashion
Signet Jewelers is the world's largest retailer of diamond jewelry, with a focus on bringing quality jewelry that expresses love and inspires trust among customers. The company owns several well-known brands such as Kay Jewelers, Zales, Jared, and Blue Nile, offering a wide range of fine jewelry and customizable designs. They emphasize sustainability and responsible sourcing in their operations. Signet aims to help people celebrate life and express love through their products while promoting human rights and preserving the environment. They have a strong market presence in the United States, Canada, and the UK.
📋 Description
• Analyze contact center trends and monitor service performance within SLA • Build staffing routines to meet business goals • Maintain Customer Connection Center functions related to WFM system
🎯 Requirements
• Analyze contact center trends including transaction volumes and call patterns • Monitor inbound call and chat traffic • Generate and publish agent schedules • Develop standardized policies for agent scheduling
🏖️ Benefits
• People-first company values • Opportunities for career advancement • Dynamic career paths • Diverse, inclusive, and equitable work environment
Apply NowSimilar Jobs
🔥 45 minutes ago
Technical Writer responsible for developing workflows and documentation for customer experience at Alignment Health. Collaborating with teams to ensure clarity and compliance in healthcare documentation.
🇺🇸 United States – Remote
💵 $64.4k - $96.6k / year
💰 $135M Series C on 2020-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🔥 59 minutes ago
Remote Customer Service Associate at Fiserv, handling inbound calls and resolving payment service inquiries for bank partners and cardholders. Requires bilingual skills in Spanish and English with customer service experience.
🇺🇸 United States – Remote
💵 $31.2k - $46.8k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🗣️🇪🇸 Spanish Required
🔥 1 hour ago
Remote Customer Service Representative at Portermatt Electric Inc. Handling customer inquiries and service scheduling for a leading electrical services provider in the United States.
🔥 1 hour ago
Customer Service Representative supporting Evernorth's healthcare services by assisting customers with their inquiries. Handling pharmacy benefits and ensuring a seamless experience for members while working remotely.
🔥 2 hours ago
Remote Customer Service Representative providing professional support to customers. Handling inquiries, resolving issues, and ensuring a high standard of service in a fast-paced environment.
