Robotics Deployment and Support Engineer – Contract

🕒 August 4

🇺🇸 United States – Remote

💵 $6k / month

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Simbe Robotics

WebsiteLinkedInAll Job Openings

11 - 50 employees

🛒 Retail

🤖 Artificial Intelligence

☁️ SaaS

💰 Convertible Note on 2022-07

Retail • Artificial Intelligence • SaaS

Simbe Robotics is a retail technology company that provides multimodal shelf intelligence solutions to improve in-store operations for retailers. Their platform, featuring the autonomous robot Tally, uses computer vision and AI to track product location, stock levels, and pricing, providing real-time data and insights. Simbe aims to digitize stores for complete visibility, enhancing efficiency by reducing out-of-stocks and improving pricing accuracy. Their solutions are designed to help retailers manage inventory effectively, increase sales, and enhance the shopping experience, all while operating at a global scale. Recognized as a technology leader, Simbe Robotics empowers store teams with actionable data and significant ROI.

📋 Description

• Own the full deployment lifecycle for assigned retail locations, including pre-deployment verification, physical installation coordination, network configuration, digital setup, and handoff to operations • Confirm site requirements such as network credentials, docking locations, traversal area definitions, and hardware readiness • Coordinate remote contractors through physical installation using chat and voice • Configure robots for new sites, including traversal patterns, schedules, and route mapping • Validate initial performance for decode accuracy, out-of-stock detection, price verification, location coverage, and upload speed • Diagnose and resolve network, hardware, and software issues; triage root causes and escalate with documentation • Build scripts, workflow automations, and lightweight internal tools to reduce manual deployment work • Develop and maintain QA checks for deployment readiness and early operational performance • Maintain deployment, issue, and resolution records in Jira and Confluence • Contribute to deployment playbooks and continuously improve procedures based on field learnings

🎯 Requirements

• Experience in a technical operations, deployment, or field support role in robotics, retail technology, IoT, or similar • Strong troubleshooting skills across network, software, and hardware issues • Ability to manage multiple concurrent deployments and deadlines in a fast-paced environment • Demonstrated experience using scripting (Python, bash, or similar) or automation tools to reduce manual operational work • Proficiency with Linux-based systems and basic networking (TCP/IP, Wi-Fi, VPN) • Experience using AI tools to accelerate investigation, analysis, or workflow automation • Strong written and verbal communication for coordinating remote field teams and stakeholders • Familiarity with Atlassian tools (Jira, Confluence, Opsgenie) • Availability to work a weekend-inclusive schedule, ideally Friday–Tuesday or Thursday–Monday, to support weekend deployments • Preferred: Experience with chat support or field coordination platforms (Front, Zendesk, Hiver, or similar) • Preferred: Knowledge of ROS or other robotics frameworks • Preferred: Familiarity with QA processes, performance reporting, and Excel/Google Sheets-based data analysis • Preferred: Experience building internal tooling or workflow automation for operational processes • Preferred: Retail technology background (POS, inventory, WMS)

🏖️ Benefits

• Equity compensation may be included in the total compensation package • Medical, financial, and/or other benefits may be included in the total compensation package