Federal Strategic Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $126k - $140k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Simply NUC

WebsiteLinkedInAll Job Openings

51 - 200 employees

🔧 Hardware

🏭 Manufacturing

💰 $21.3M Venture Round on 2022-01

Hardware • Manufacturing

Simply NUC is a world-class solution provider specializing in customized small form factor computers and solutions. Founded in 2015, the company simplifies the mini PC ecosystem by offering expert advice, testing, service, and warranty on systems, solutions, and accessories for various market segments, including conference rooms and industrial applications. With a focus on embedded applications and custom OS installation, Simply NUC stands out for its technical support and tailored offerings in the realm of mini PCs and Intel NUC products.

📋 Description

• Manage and grow a defined portfolio of high-value U.S. federal, DoD, and defense industry technology hardware accounts • Drive revenue retention and expansion through cross-sell/up-sell opportunities, ongoing deployment support, and hardware refresh or end-of-life transition planning • Cultivate long-term relationships with customers and channel partners, including distributors, resellers, and OEMs • Lead Quarterly Business Reviews (QBRs) and manage partner deal registrations • Maintain accurate CRM account, interaction, and pipeline records in real time • Deliver accurate weekly forecasts aligned with federal procurement cycles and track quarterly KPIs • Build and execute automated email sequences and follow-up workflows tied to the hardware lifecycle • Maintain knowledge of the hardware portfolio, solution use cases, compute and edge hardware trends, and emerging technologies • Identify federal compliance requirements such as TAA, Section 889, FIPS, and export controls, routing questions to the appropriate internal owner • Partner with the Customer Success Manager on quoting, order entry, and inbound support • Route net-new hardware design or complex architecture needs to the Growth Team • Collaborate with Operations, Engineering, Procurement, and Finance to support successful hardware deployments • Travel for client visits, company meetings, and industry events up to 60% of the time

🎯 Requirements

• 2–5+ years in technology hardware sales, customer success, or inside account management • Experience supporting federal or defense sales, including distributors, resellers and primes • Ability to predict and navigate the long and complex sales cycle, and sustainment efforts • Familiarity with FAR and DFAR • Must be well versed in GWACs (e.g., SEWP, GSA, ITES, 2GIT, CCS2, DLA TLS, NIB) • Understanding of hardware sales cycles, lead times, BOM considerations, and deployment schedules • Experience managing a multi-million-dollar book of business • Strong CRM discipline and organizational skills • Excellent communication and relationship-building abilities • Ability and desire to continuously learn evolving hardware technologies • Must be a 'U.S. Person' as defined by ITAR (U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee) to access export-controlled technology • Ability to travel up to 60% of the time • Must be able to effectively communicate professionally, virtually and in person • Physical mobility for travel and occasional lifting of travel bags, laptops, or demo equipment up to 25 lbs

🏖️ Benefits

• Comprehensive medical, dental, and vision insurance for employees and eligible dependents with HSA seeding • 401(k) retirement plan with 5% company matching • Generous paid time off, company holidays, and paid parental leave • 100% Company-paid life and disability insurance • Flexible work arrangements, where applicable • Professional development and learning opportunities • Employee Assistance Program (EAP) and wellness resources

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