Inbound/Outbound Sales Representative

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SingleComm

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

🤝 B2B

☁️ SaaS

B2B • SaaS • Customer Service

SingleComm is a cloud-native contact center software solution that offers powerful, customizable tools for managing omnichannel communications in sales, customer service, legal, and healthcare sectors. The platform enables seamless integration across various channels including voice, chat, SMS, and email, optimizing agent workflows and enhancing customer experience. With features like dynamic workflows, comprehensive analytics, and strong security compliance, SingleComm empowers businesses to streamline operations, reduce costs, and boost customer satisfaction while ensuring client privacy.

📋 Description

• Handle inbound and outbound calls from potential customers/donors with professionalism and a consultative sales approach • Identify customer needs and recommend appropriate products or services • Meet or exceed daily/weekly/monthly sales/donation targets and KPIs • Meet or exceed daily/weekly/monthly QA target scores • Provide exceptional post-sale customer service as needed

🎯 Requirements

• 1–2 years of sales experience (inbound/outbound, telemarketing, or similar roles preferred) • Excellent verbal and written communication skills • Proficiency in fast-paced multi-tasking • Strong negotiation and closing skills • Self-motivated with a positive attitude and strong work ethic • A basic understanding of upselling, persuasion, building relationships, and communication skills • Comfortable working independently in a remote environment • Proficient with technology and basic computer applications (Google Workspace, Slack, Microsoft Office/teams, etc.) • Experience working in a remote sales environment • Quiet home office setup is required - no background noise • A reliable wired internet connection is required — Wi-Fi is not acceptable

🏖️ Benefits

• Competitive base salary + uncapped commission • Flexible working hours are preferred, day and evenings (weekends are mandatory - no exceptions) • Comprehensive onboarding and ongoing training and coaching • Supportive and collaborative tight knit remote team culture • All computer equipment and software will be supplied by Cuore