Revenue Cycle Manager

🔥 8 minutes ago

🏈 Alabama, Florida, +3 more states – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

Where this job comes from

Posted on Surgical Information Systems's careers page, not through a job board

First seen by Remote Rocketship 8 minutes ago

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Logo of Surgical Information Systems

Surgical Information Systems

201 - 500 employees

Founded 1996

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Surgical Information Systems is a healthcare-focused software and services company that provides cloud-based perioperative and ambulatory surgery center (ASC) management solutions. Their SIS Complete platform includes EHR/clinical documentation, anesthesia and surgery documentation, analytics, revenue cycle management (RCM) services, and compliance tools tailored for ASCs and hospitals. SIS delivers SaaS products plus tech-enabled billing, coding, transcription, and compliance services to improve clinical, financial, and operational performance for surgical providers.

📋 Description

• Lead a revenue cycle team or region and manage assigned client relationships • Provide direct leadership, set expectations, conduct one-on-one meetings, coaching sessions, and performance reviews • Develop improvement plans and make timely personnel decisions • Assess staffing, scheduling, workload distribution, training, and resource needs • Partner with Human Resources to recruit, interview, select, onboard, train, and develop team members • Serve as primary operational contact for assigned clients • Lead routine and ad hoc client meetings, communicate results, address concerns, and manage escalations • Provide reports, data-driven insights, and recommendations on performance, risks, trends, and improvements • Oversee posting operations, including cash summaries, payment application, posting queues, ERA/EFT/ACH enrollment, reconciliations, job coding, Waystar discrepancies, and month-end activities • Oversee billing operations, including charge entry, claim submission, billing inquiries, rejections, COB errors, billing rules, unbilled cases, forward-to-billing queues, and month-end requirements • Direct accounts-receivable activities, including weekly soft closes, RFI escalation, credit-balance resolution, refund processing, and corrective actions • Ensure weekly client reporting accurately reflects billing, cash-posting, AR, and month-end readiness • Monitor KPIs and implement improvements for timely closing, days to bill, AR over 90 days, credit balances, AR productivity and quality, expenses, and RCM Brain queue resolution • Collaborate with Revenue Cycle Managers, Client Services leadership, coding, Human Resources, and cross-functional partners • Lead performance-improvement initiatives and operational projects while meeting budgeted revenue and expense targets • Ensure team practices comply with organizational policies and applicable employment laws

🎯 Requirements

• High school graduate or GED certification; AA degree in Management preferred • 3–5 years of management experience, specifically managing a team of individual contributors across all Revenue Cycle functions • Demonstrated ability to interact with clients, run client meetings, and handle day-to-day and escalated client issues • Experience in ambulatory surgery center, surgical hospital, or hospital billing environments • Experience with forecasting, staffing, scheduling, and workload balancing • Demonstrated success in performance management and coaching high-performing teams • Experience interviewing and selecting talent aligned with team needs • Strong customer service orientation • Advanced analytical, critical thinking, and problem-solving skills • Effective written and verbal communication skills across all organizational levels • Excellent organizational skills with the ability to manage multiple priorities • Prior experience in a medical office or call-center environment strongly preferred • Will have a team of direct reports and clients to lead/manage • Must be able to work without H1B sponsorship

🏖️ Benefits

• Benefit package including Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance • Vacation/Sick time • 401(k) retirement plan with company match • Paid Holidays • SIS Cares Day • Hybrid or Remote environment depending on the role

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