Director, Business Development

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $150k - $175k / year

⏰ Full Time

🔴 Lead

💰 Business Development (BDR)

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Sitero

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚕️ Healthcare Insurance

💊 Pharmaceuticals

☁️ SaaS

Healthcare Insurance • Pharmaceuticals • SaaS

Sitero is a next-generation clinical trial solutions provider that accelerates clinical trials, ensures compliance and safety, and enables innovation through advanced technology and world-class services. They offer a wide range of clinical services, including site support and activation, data management, biostatistics, and drug safety. Sitero specializes in eClinical technology, providing end-to-end, technology-enabled services such as electronic data capture, randomization and trial supply management, clinical trial management systems, electronic consent solutions, and payment systems. Their services also include IRB ethical review, biosafety consulting, and pharmacovigilance agreements, ensuring comprehensive support for clinical research organizations.

📋 Description

• Work within a defined territory to generate and qualify new leads and opportunities • Research and develop a plan for breaking into your assigned territory • Partner closely with marketing on GTM strategy • Build trusted relationships with prospective customers, understand their needs and recommend the right Sitero solutions/products • Meet and surpass your sales goals • Attend conferences and represent Sitero's Clinical and eClinical products • Drive efforts for customer expansion by identifying opportunities for upselling and cross-selling • Identify growth possibilities within existing accounts and formulate strategies to enhance customer lifetime value • Support management of RFIs/RFPs, vendor qualifications and audits for existing accounts • Manage all procurement activities: PO’s, change orders, amendments, MSA renewals etc. • Oversee the onboarding process for customer base, ensuring a smooth and efficient implementation of Sitero working closely with the implementation and delivery teams to maximize Sitero's impact and delivering undisputable operational impact • Collaborate closely with other departments, such as sales, marketing, product management, delivery, and support, to ensure seamless customer experience • Gather formal customer feedback and Customer Satisfaction (CSAT) scores. • Escalate identified issues and facilitate issue resolution to ensure CSAT objectives are achieved • Accountable for client finances including PO’s • Identifies and pursues opportunities for organic growth within the customer portfolio • Supports service delivery with client budgets and invoices particularly as it relates to issue resolution including invoicing issues and contract overages • Accurately forecast bookings and revenue to ensure performance against financial targets within the CRM tool

🎯 Requirements

• Minimum of 5 years working for a Contract Research Organization (CRO), Life Sciences technology company or Pharmaceutical / Biotech organization • Previous experience as a CRA, CTM, or in Clinical Operations is strongly preferred • Previous experience in outside Business Development, Account Management or related sales / commercial role is preferred • 4 -year degree from an accredited college is required • Strong interpersonal, communication, and presentation skills • Self-starting takes initiative. Highly organized, collaborator attitude and personality • Strong knowledge and experience of sales databases such as Salesforce, pipelining, and cold calling to create new business • Must be willing to travel up to 50% of the time.

🏖️ Benefits

• Competitive salary • Variable commission pay • Paid time off • Healthcare benefits • Retirement benefits