Associate, Product Support

🔥 4 hours ago

🇺🇸 United States – Remote

💵 $70k - $85k / year

⏰ Full Time

🟡 Mid-level

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 31 days.

Apply Now

Find Similar Remote Jobs

SitusAMC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

📦 Logistics

🏠 Real Estate

💰 Private equity on 2020-05

Consulting • Logistics • Real Estate

SitusAMC is the leading independent provider of services, data, analytics, and technology that power the full lifecycle of commercial and residential real estate finance. The company delivers underwriting and investment advisory, securitization and capital markets support, primary and special servicing, portfolio and asset management, valuations, loan fulfillment, compliance and diligence, and staffing/outsourcing solutions. SitusAMC serves lenders, investors and servicers with market research, analytic tools and technology platforms across the US and Europe to support origination, transaction execution, servicing, and valuation of real estate assets.

📋 Description

• Provide loan accounting and investor reporting services to SitusAMC’s clients using the SBO software platform • Assist clients with data management, remittance reconciliation, loan accounting, and key pool accounting and/or master servicing functions • Create and provide reports throughout the product lifecycle • Test new system features • Support client implementation efforts • Coordinate with SitusAMC implementation and support teams to respond to client needs • Work directly with Assistant Vice President or above of Business Solutions and Support Management • Interact directly with clients to deliver solutions across technology and accounting services teams • Execute client loan accounting and investor reporting functions utilizing SBO • Perform remittance processing in support of client implementation and conversion functions • Communicate with clients by phone, email, or other means as a front-line point of contact • Provide ongoing system and business support, including researching and resolving production issues • Direct loan accounting and system functionality testing to validate new development initiatives and client execution • Recommend business process improvements based on product, service, and system knowledge • Conduct user training and maintain and update documentation and training materials with the technology services training organization • Perform other related activities as assigned by the manager

🎯 Requirements

• Bachelor’s degree in accounting or finance or equivalent combination of education and experience • 5+ years of industry and/or relevant experience, typically at a Senior Analyst or Analyst level role or external equivalent • 3+ years of experience in loan accounting, investor accounting, or investor reporting functions strongly preferred • Strong math and analytical skills • Advanced Microsoft Excel skills, including manipulating large volumes of data • Effectiveness and proactivity in seeking detailed information or data impacting clients or clarifying client-reported problems • Strong interpersonal skills, analytical skills, attention to detail, and follow-up skills • Excellent verbal and written communication skills in individual and group settings • Experience with SBO loan accounting system a plus • Ability to read and parameterize adjustable-rate mortgage (ARM) notes • Experience working with software development teams • Strong understanding of database models and table relationships • Ability to develop and execute basic SQL queries in Oracle and/or SQL Server • Experience testing software enhancements or bug fixes • Understanding of and ability to reconcile custodial accounts • Self-directed and motivated to deliver high-quality solutions and services

🏖️ Benefits

• Discretionary bonus eligibility for certain positions, subject to bonus program guidelines, position eligibility, and management approval • Paid time off (PTO) • Paid holidays • Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • 401K participation

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume