Virtual Assistant, Patient Concierge

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Skin Clique

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2018

🏥 Healthcare

💄 Beauty

🧘 Wellness

Healthcare • Beauty • Wellness

Skin Clique is a consumer-facing aesthetic and wellness company that connects patients with board-certified providers for in-clinic treatments and clinically curated skincare products. It offers aesthetic procedures (injectables, dermal fillers, microneedling, chemical peels and related skin procedures), a provider-associated e-commerce shop for clinician-selected skincare, and medically supervised weight loss and wellness services including GLP-1 programs and hormone therapy. The site supports booking, provider search, and online purchases, and states it serves 60,000+ patients.

📋 Description

• Prechart patient appointments thoroughly and accurately • Acknowledge provider requests quickly, complete tasks on time, and post proactive status updates in Trello • Review work before contacting patients or sending provider reports • Manage provider inboxes and calendars, including patient scheduling, follow-ups, and virtual consultations • Support patient communication workflows, including appointment reminders, reorder messages, and post-treatment check-ins • Maintain accurate data entry in the Zenoti EMR and other Skin Clique systems • Assist with planning and logistics for virtual and in-person events, including tox events and skincare education sessions • Create and manage patient lists, lead trackers, and engagement logs • Track engagement and campaign performance using reporting templates • Identify local collaboration and event opportunities to support practice expansion • Maintain a practice growth tracker to monitor performance and identify opportunities • Support order tracking, inventory management, and reorders for consumables and marketing materials • Prepare monthly performance reports summarizing activity and outcomes • Collaborate with the Skin Clique core team on scheduling, billing, and system-related questions • Ensure communications, documentation, and patient information remain compliant and confidential

🎯 Requirements

• Must be located within the United States • Eastern Time Zone strongly preferred; Central Time Zone considered • Availability Monday through Friday, 9:00 AM to 5:00 PM ET • Reliable, quiet home workspace and strong, dependable Wi-Fi connection • Self-starter mindset with confidence to take ownership, problem-solve, and work independently • Genuine servant attitude when interacting with providers and patients • High standard of work and discipline to double-check work • Strong follow-through and communication habits • Prior administrative or virtual assistant experience, ideally in a fast-paced or client-facing setting • Exceptional attention to detail and organizational skills • Excellent written and verbal communication skills • Ability to manage multiple providers and priorities in a virtual environment • Medical, healthcare, aesthetics, or wellness background is nice-to-have, but not required • Experience with EMRs (Zenoti), scheduling tools, CRMs, Trello, or social media management platforms is a plus

🏖️ Benefits

• Fully remote work within the United States • Competitive hourly rate, commensurate with experience • Full-time schedule of 40 hours per week • Flexible remote work arrangement • Equal opportunity and inclusive work environment

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