Executive Assistant

🔥 11 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $94k - $155.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

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This company has sponsored H1B visas in the past.

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ServiceNow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Execute event planning and logistics under Senior Executive Assistant strategic direction • Manage vendor coordination, catering, transportation, and on-site setup • Track RSVPs, attendee confirmations, and special accommodations • Ensure meeting preparation materials and run-of-show documents are available • Handle post-event follow-up, troubleshooting, and real-time problem-solving • Manage routine email processing, routing, responses, scheduling emails, meeting confirmations, and calendar updates • Maintain communication logs and prepare executive communication summaries • Maintain calendar accuracy and update logistics for confirmed meetings • Monitor calendars for conflicts and flag issues to the Senior Executive Assistant • Prepare weekly calendar reviews and highlight key activities • Coordinate scheduling logistics with external participants • Maintain filing systems, databases, and operational documentation • Prepare reports, presentations, and briefing documents • Handle office management and supply ordering • Process expenses, reimbursements, and financial documentation • Manage shared calendars, scheduling tools, and software administration • Execute multi-executive scheduling logistics and coordinate follow-up • Document meetings, action items, and deliverables • Serve as escalation point for operational issues • Assist with EA team scheduling and coordination • Maintain EA playbooks, operational documentation, shared resources, and calendars • Support onboarding and knowledge transfer procedures • Handle urgent after-hours requests and maintain communication during business-critical situations • Escalate executive-facing and strategic decisions to the Senior Executive Assistant

🎯 Requirements

• 5+ years as an Executive Assistant • This position will require trips to the Bay Area • Social media skills, including creating and managing content across platforms • Strong organizational and project management skills; ability to manage multiple priorities • Excellent written and verbal communication; professional correspondence ability • Ability to work independently and follow Sr. EA direction without constant oversight • Strong attention to detail and accuracy in documentation and logistics • Ability to remain calm and problem-solve in high-pressure environments • Proficiency with Outlook, Teams, Office 365, and calendar management software • Demonstrated ability to follow processes and escalate appropriately • Flexible, adaptable, and willing to adjust priorities as needed • Discretion and professionalism in handling confidential information • Preferred: Experience supporting C-suite or senior executive team • Preferred: Event planning and coordination experience • Preferred: Experience with vendor management and contract coordination • Preferred: Knowledge of financial operations or compliance requirements • Preferred: Experience working as part of a larger administrative team

🏖️ Benefits

• Equity (when applicable) • Variable/incentive compensation • Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs • Remote work persona • Reasonable accommodation support

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