User Experience Researcher III

Job not on LinkedIn

🔥 3 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $117k - $170k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔬 UX Researcher

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sky Betting & Gaming

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🎲 Gambling

🎮 Gaming

👥 B2C

Gambling • Gaming • B2C

Sky Betting & Gaming is a UK-based consumer-facing betting and online gaming operator. Now part of Flutter UK & Ireland and the wider Flutter Entertainment group, the brand is presented alongside Betfair, Paddy Power, PokerStars and tombola as a market-leading provider of trusted entertainment to millions of customers. The company emphasizes responsible play, customer experience and uses digital platforms (web and apps) to deliver betting and gaming services, with operational presence in Leeds and registration under Flutter Entertainment plc.

📋 Description

• Support the Sr. Manager of UX Research in daily UXR program operations • Collaborate with Product, Design, Engineering, and Commercial Teams to develop research plans aligned with the product roadmap • Manage stakeholder research intake requests and create structured research plans • Plan and execute evaluative research for new and existing features • Plan and execute discovery research for the future product roadmap • Conduct qualitative customer interviews • Set up and manage unmoderated user tests • Plan, manage, and synthesize quantitative research such as surveys • Gather holistic fan insights across Fanatics verticals • Manage collection and reporting of longitudinal health metrics such as NPS and CSAT • Own research operations including screening, recruiting, scheduling, methodology, tooling, synthesis, analysis, and sharing insights • Leverage multiple primary and secondary data sources for holistic analysis • Synthesize findings into actionable insights and communicate them to leadership and cross-functional stakeholders • Advocate for research findings and the voice of the customer • Assist with participant management, data management, process documentation, research tool selection, and method standardization • Continue developing professional research skills and expertise

🎯 Requirements

• 2-4 years of experience in UX research, usability testing, or a related field • Strong foundational knowledge of user-centered design principles and mixed methods research • Ability to synthesize insights and communicate findings clearly and impactfully • Time management skills supporting quick, regular reporting on customer insights • Experience collaborating with cross-functional teams in a fast-paced product development environment • Familiarity with unmoderated interviewing tools, survey software, transcript apps, and video editing • Experience integrating AI into everyday research work, from planning through synthesis and reporting • Business curiosity and ability to apply data toward product decisions and revenue creation • Good written and spoken communication skills • Strong organizational skills and ability to manage multiple research projects simultaneously • Proven collaboration skills and comfort building organizational connections • Quantitative research methods, survey design, and data analysis skills (bonus) • Background in human-computer interaction or user experience design (bonus) • Experience in an agile product development environment (bonus)

🏖️ Benefits

• Bonus compensation • Full-time employment benefits • Opportunities to grow professional research skills and expertise • Opportunities to work alongside experienced product and design professionals • Opportunities to perform research across many capacities and methods • Collaboration, curiosity, and impact-focused research team • Work on products shaping fan experiences and engagement at scale