Director – Launch Team

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $195k - $229.5k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

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Skydio

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🎖️ Defense

🏭 Manufacturing

📦 Logistics

💰 $170M Series E - Skydio on 2024-11

Defense • Manufacturing • Logistics

Skydio is a manufacturer of autonomous drone systems that combine advanced onboard artificial intelligence, sensors, and cloud software to automate flight for inspection, security, public safety, and mapping missions. Its product family (including the X10, X10D, R10, docking stations, and software such as Skydio Autonomy and DFR Command) is designed for rapid situational awareness, automated inspections, site security, and Drone-as-First-Responder deployments for government, utilities, and enterprise customers. Skydio delivers integrated hardware, software, and services to enable safer, faster, and more autonomous operations in challenging environments.

📋 Description

• Own customer readiness from qualified opportunity through live, running dock program across regions and the dock business • Lead and develop Senior Managers and create management pathways for Readiness Specialists • Set regional outcomes, coach managers, and scale the function while maintaining readiness standards • Own launch reviews, capacity decisions, and escalation paths when demand exceeds readiness supply • Own time-to-launch, readiness gate adherence, and capacity modeling across the dock portfolio • Engage readiness early on council calendars, policy drafting, staffing decisions, and site access • Partner with Sales and Solutions Engineering leadership on pipeline, site feasibility, and launch sequencing • Represent the Launch Team in forecast, planning, and executive reviews and surface launch risks • Develop and maintain readiness playbooks covering site readiness, policy and approval, flight readiness, documentation, and handoff criteria • Project-manage customers to readiness by owning plans, sequences, dependencies, and launch dates • Define readiness clearly for customers and enforce readiness gates • Drive systemic fixes for recurring blockers • Represent the aggregated customer voice to Product and Engineering and escalate cross-team conflicts • Apply lessons from council and community meetings to future agency preparation • Ensure clean post-launch handoff to Customer Success with configuration, policy commitments, and readiness documentation

🎯 Requirements

• 8+ years of relevant experience in customer-facing operations, deployment, implementation, or project delivery, including time in a public safety or regulated environment • 2+ years leading leaders, with experience managing managers or a team requiring a second management layer • Experience guiding customers or agencies through public approval processes, including council or board authorization, public comment, privacy and data retention policy, or community engagement • Experience building organizations through fast growth and repeatable processes in ambiguous environments • Familiarity with Drone as First Responder concepts of operation and dock-based remote operations • Fluency in capacity models, forecast discipline, and resource-allocation judgment • Excellent written and verbal communication • Ability to travel approximately 30% of the time • Ability to lift up to 60 lbs unaided • FAA Part 107 certification within the first 60 days is strongly encouraged for all employees and required for certain positions • Prior public safety service or agency-side Drone as First Responder program experience preferred • Direct experience with sUAS or surveillance technology policy, including CJIS, records retention, community oversight ordinances, or state privacy requirements preferred • Experience with dock-based, remote, and BVLOS operations at scale, site survey, RF and LTE assessment, and network readiness for fixed installations preferred • Experience owning a customer onboarding or implementation function through rapid growth preferred • Working knowledge of Salesforce, Palantir, Databricks, or equivalents preferred

🏖️ Benefits

• Equity in the form of stock options • Comprehensive benefits package • Relocation assistance may be provided for eligible roles • Group health insurance plans • Paid vacation time • Sick leave • Holiday pay • 401K savings plan • Inclusive culture and equal employment opportunity