Program Manager – National Security

Job not on LinkedIn

🔥 8 hours ago

🇺🇸 United States – Remote

💵 $145k - $175k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 3%

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Skydio

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🎖️ Defense

🏭 Manufacturing

📦 Logistics

💰 $170M Series E - Skydio on 2024-11

Defense • Manufacturing • Logistics

Skydio is a manufacturer of autonomous drone systems that combine advanced onboard artificial intelligence, sensors, and cloud software to automate flight for inspection, security, public safety, and mapping missions. Its product family (including the X10, X10D, R10, docking stations, and software such as Skydio Autonomy and DFR Command) is designed for rapid situational awareness, automated inspections, site security, and Drone-as-First-Responder deployments for government, utilities, and enterprise customers. Skydio delivers integrated hardware, software, and services to enable safer, faster, and more autonomous operations in challenging environments.

📋 Description

• Own assigned DHS accounts from contract award through fulfillment, onboarding, enablement, adoption, customer health, renewals, and expansion • Own delivery of Skydio systems and accessories from contract award through receipt, including contract scope, deliverables, and compliance • Drive shipping issues, support cases, and RMAs to resolution with Operations, Support, and Engineering • Take each program from delivery to first operational use • Coordinate pilot, operator, and administrator training with the Training team • Equip customers with documentation, support contacts, spares and RMA paths, and maintenance plans using repeatable playbooks • Track systems purchased versus deployed and flying, and build Skydio into daily ISR and mission workflows • Capture product gaps and operational feedback and brief Product and Engineering to influence priorities • Serve as the primary post-sale point of contact for assigned accounts • Run regular program reviews and QBRs, monitor account health and risk, and maintain Salesforce and portfolio reporting • Own renewal readiness for support, software, and maintenance agreements and partner with Sales to close renewals on time • Build relationships across components, sites, and field offices to identify expansion paths, including follow-on funding, new sites, additional systems, and new mission uses • Partner with Sales, Solutions Engineering, Deployment, Product, Engineering, Security, Infrastructure, Support, Training, and Field Support • Report to the Head of National Security Programs within the Mission Success organization

🎯 Requirements

• 5+ years managing programs, strategic accounts, or technology fielding within DHS, the Department of War, or the defense and homeland security technology industry • Direct experience supporting USSS, CBP, or other DHS components, with an understanding of their missions, operating environments, and stakeholders • Familiarity with UAS and autonomous systems operations, including ISR missions • Proven track record taking complex hardware and software systems from contract award to sustained operational use • Working knowledge of federal acquisition and contract structures (e.g., FAR, IDIQ, BPA, GSA Schedule) and delivering against contract requirements • Demonstrated ability to drive adoption, renewals, and expansion by aligning products to mission needs and field-level realities • Experience managing several accounts at once while balancing customer expectations, technical constraints, and business priorities • Strong written and verbal communication skills, including concise executive updates and clear technical discussions with operators and engineers • Ability to operate independently with high ownership in a fast-moving, mission-driven environment • Ability to travel up to 50% of the time, including to DHS field locations, border sectors, and event sites • Ability to pass a DHS background investigation • US Citizenship required • Must be eligible to work in the United States • Skydio does not currently offer employment-based visa or permanent residency sponsorship for this role • FAA Part 107 certification is required for certain positions and strongly encouraged for all employees • Prior service with USSS, CBP, or other federal law enforcement or homeland security agencies is a nice-to-have • Hands-on sUAS pilot experience in ISR, law enforcement, or military operations is a nice-to-have • Experience supporting National Special Security Events or other multi-agency operations is a nice-to-have • Experience with border security technology, physical security programs, or unmanned systems is a nice-to-have • Military service or prior government experience is a nice-to-have • PMP or similar program management certification is a nice-to-have • Experience with Salesforce or similar CRM tools is a nice-to-have

🏖️ Benefits

• Equity in the form of stock options • Comprehensive benefits package • Relocation assistance may be provided for eligible roles • Group health insurance plans • Paid vacation time • Sick leave • Holiday pay • 401K savings plan • Inclusive, multidisciplinary work environment • Equal employment opportunity

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