Services Program Manager

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

Where this job comes from

Posted on Toshiba Global Commerce Solutions's careers page, not through a job board

First seen by Remote Rocketship 12 hours ago

Still open on Toshiba Global Commerce Solutions's site. Checked 3 hours ago.

Logo of Toshiba Global Commerce Solutions

Toshiba Global Commerce Solutions

1001 - 5000 employees

🛒 Retail

🔧 Hardware

Retail • Hardware • Software

Toshiba Global Commerce Solutions is a leading provider of integrated in-store solutions for the retail industry. The company offers a range of products and services, including point-of-sale systems, self-service solutions, mobile and digital signage, as well as comprehensive software suites such as the ELERA platform. Toshiba's innovative technology is designed to enhance customer engagement, transform in-store experiences, and accelerate the digital transformation of retail operations. With a strong presence in the market, Toshiba Global Commerce Solutions aims to empower retailers by delivering meaningful, personalized shopping interactions, and driving operational efficiency.

📋 Description

• Manage the day-to-day delivery of complex Installation Services projects and support qualified sales opportunities • Apply value-based selling expertise to identify business needs and develop customized client solutions • Coordinate with Solution Architects, Customer Success, Sales, the Director of Installation, client resources, and TGCS resources • Oversee program execution and delivery across multiple complex projects involving TGCS, clients, and third-party vendors • Lead daily project team meetings and collaborate with cross-functional teams • Manage project budgets, timelines, scope, and change control while maintaining P&L goals • Develop and manage project plans aligned with TGCS and client goals • Provide program updates to clients and internal executives, manage escalations, and resolve issues • Mentor Project Managers and develop team leadership • Facilitate requirements-gathering workshops, manage risk mitigation, and maintain thorough project documentation • Provide content for RFPs and RFIs and identify opportunities to leverage existing assets • Travel up to 20%

🎯 Requirements

• Bachelor’s degree with 12+ years of experience or an equivalent combination of education and experience • 12+ years of Project Management experience, with at least 6 years in the retail industry, particularly in store operations • Proven experience with Point-of-Sale installation and cabling projects • Experience creating customer proposals and delivering effective presentations • Strong understanding of P&L responsibilities and financial management • Proficient in MS Office tools, including MS Project and Excel • Exceptional communication and relationship-building skills across all levels of an organization • Strong multitasking and organizational abilities • Experience with project change control processes, including budget and scope management • Customer-facing experience, with a services background • Proven ability to manage custom installation projects • Ability to influence and collaborate in a matrixed team environment • Strong problem-solving skills and a focus on delivering results • PMP Certification preferred

🏖️ Benefits

• Group health coverage (medical, dental, & vision) • Employee Assistance Programs • Pre-tax spending accounts • 401(k) plan (with company match) • Company provided life insurance • Pet Insurance • Employee discounts • Generous paid holiday schedule, paid vacation & sick/personal days

Apply Now

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Similar Jobs

🔥 12 hours ago

PlanetScale

51 - 200

☁️ SaaS

🏢 Enterprise

Compliance Program Manager leading FedRAMP authorization and SOC, PCI audit programs. Managing security, privacy, and compliance controls for PlanetScale’s cloud database platform.

🇺🇸 United States – Remote

💵 $175k - $200k / year

💰 $50M Series C on 2021-11

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

🔥 12 hours ago

Systems Planning & Analysis

1001 - 5000

📦 Logistics

🏥 Healthcare

💼 Consulting

FAA Program Analyst supporting Federal Aviation Administration programs for SPA, a national-security technical solutions provider. Managing acquisition processes, deliverables, milestones, risks, and stakeholder coordination remotely.

🔥 12 hours ago

Abbott

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Program Manager developing sales training programs for Abbott’s Neuromodulation medical device business. Facilitating learning, creating curricula, and improving seller readiness.

🔥 12 hours ago

Trimble Inc.

10,000+ employees

📦 Logistics

🏭 Manufacturing

💼 Consulting

GTM Program Director scaling Transporeon's commercial growth across North American logistics markets. Aligning sales, customer success, marketing, and product teams to accelerate SaaS revenue.

🇺🇸 United States – Remote

💵 $160.9k - $221.3k / year

💰 Post-IPO Debt on 2022-12

⏰ Full Time

🔴 Lead

📋 Program Manager

🔥 13 hours ago

Hypori

51 - 200

🎖️ Defense

🏥 Healthcare

💼 Consulting

Program Manager directing Department of War deployments for Hypori’s secure mobility SaaS platform. Managing strategic programs, customer adoption, compliance, and technical delivery.

Developed by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com
Follow Remote Rocketship on LinkedInFollow Remote Rocketship on InstagramFollow Remote Rocketship on FacebookFollow Remote Rocketship on TikTok