Customer Support, Bilingual Portuguese

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏳ Contract/Temporary

🟠 Senior

🔴 Lead

💝 Customer Support

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Skyline Virtual Solutions

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2018

💼 Consulting

📦 Logistics

📡 Telecommunications

Consulting • Logistics • Telecommunications

Skyline Virtual Solutions is a U. S. -based provider of call center support and management consulting, specializing in remote/work-from-home contact center operations. The company delivers U. S. -based customer support services and offers consulting in management, leadership, and HR performance to help organizations improve workforce and customer service outcomes. Skyline emphasizes accessibility, equal-opportunity hiring (including students and veterans), and corporate responsibility.

📋 Description

• Provide information about the products and services • Troubleshoot and resolve product issues and concerns • Document and update customer records based on interactions • Maintain detailed and current knowledge of the company's products and services • Handle customer inquiries and complaints

🎯 Requirements

• Ability to build rapport with clients • Ability to prioritize and multitask • Positive and professional demeanor • Excellent written and verbal communication skills • Have a quiet place to work without noise or distractions • Be a United States resident • Must be 18 years of age or older • High School Diploma or Equivalent • Pass Background Check • Pass Drug Screening • Bilingual in Portuguese • Desktop/Laptop with Windows 10 or higher • USB Noise Canceling Headset • Hardwired to Internet • Smartphone • Must not be located in California, Colorado, Connecticut, District of Columbia, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Oregon, Vermont, Washington, or Wisconsin

🏖️ Benefits

• Competitive pay (based on experience and performance) • Semi-Monthly pay schedule — paid on the 13st and 27th of each month • Flexible work-from-home environment • Paid training and support • Supportive and team-oriented work culture • Opportunities for growth and advancement • Optional supplemental benefits (Accident, Cancer, Critical Illness, etc.)