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Customer Service Professional – Multiple Client Programs

🕒 September 19

🎸 Mississippi – Remote

infoinfo

💵 $12 - $15 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

Where this job comes from

Posted on Virtual Vantage Inc's careers page, not through a job board

First seen by Remote Rocketship September 19

Still open on Virtual Vantage Inc's site. Checked 3 hours ago.

Logo of Virtual Vantage Inc

Virtual Vantage Inc

1 - 10 employees

📦 Logistics

📣 Marketing

💼 Consulting

Logistics • Marketing • Consulting

Virtual Vantage Inc is a remote staffing and workforce solutions company that places and supports home-based agents for client businesses. The company focuses on building long-term partnerships with client companies by providing top-tier, fully supported virtual agents who work flexibly from home. Virtual Vantage emphasizes meaningful work, flexibility, and a supported agent experience through tools like an agent portal and a streamlined application process.

📋 Description

• Answer inbound customer calls • Assist customers with questions and account needs • Process service requests or transactions • Coordinate roadside or other service assistance • Provide scheduling or reservation support • Document customer interactions accurately • Navigate multiple computer systems • Deliver professional, solution-focused support • Provide customer support for nationally recognized companies through available client programs • Explore service opportunities based on qualifications, location, availability, and current program openings

🎯 Requirements

• A high school diploma or GED • Strong verbal and written communication skills • Basic computer and typing proficiency • Ability to navigate multiple applications • Professional, dependable, and self-directed work habits • Ability to work independently • A quiet, distraction-free workspace • Reliable high-speed internet • Compatible Windows 11 computer and additional equipment may be required before servicing, depending on the selected client program • Background screening or additional client requirements may apply • Eligibility subject to state, client, equipment, and program requirements

🏖️ Benefits

• 100% Remote • Flexible scheduling • Extended servicing hours on certain opportunities • Multiple client opportunities • Competitive contract rates • Additional earning potential on select programs • Onboarding guidance and resources for registration, certification, and onboarding requirements • No daily commute

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