Maintenance Triage and Coordination Specialist

Job not on LinkedIn

🔥 15 hours ago

🗽 New York – Remote

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⏱ Part Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 25%

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Logo of Slash Staffing

Slash Staffing

11 - 50 employees

Founded 2024

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Slash Staffing is a staffing agency specializing in providing affordable remote staffing solutions for businesses. They connect clients with a diverse range of skilled professionals, including virtual assistants, customer support representatives, digital marketers, and software developers, allowing companies to focus on their core operations while Slash Staffing handles the hiring process. Their pre-screened candidates are ready to take on various roles, helping organizations achieve efficiency and success without the high cost associated with traditional hiring.

📋 Description

• Receive, review, and triage incoming maintenance and service requests • Create and maintain accurate work orders in the company's internal system • Communicate with tenants and clients regarding maintenance needs and updates • Coordinate with maintenance workers, vendors, and other service providers • Notify workers of new assignments and provide the information needed to complete each job • Follow up on open work orders and monitor progress through completion • Maintain clear and accurate notes for ongoing maintenance requests • Collect and upload photos, videos, and other documentation related to completed work • Confirm completion of maintenance requests with tenants or clients as needed • Assist with maintenance-related items involving NYC HPD violations • Request Certificates of Insurance (COIs) when necessary • Assist with coordinating or sourcing materials needed for maintenance projects • Proactively identify outstanding tasks and follow up until they are resolved

🎯 Requirements

• Excellent written and verbal English communication skills • Strong organizational and time-management abilities • Exceptional attention to detail • Ability to manage multiple work orders and priorities simultaneously • Strong follow-up skills and a high level of personal accountability • Comfortable communicating with tenants, clients, vendors, and field workers • Ability to learn custom software and new processes quickly • Strong general computer and administrative skills • Resourceful problem-solver who can think independently • Self-motivated and comfortable working with minimal supervision • Experience in property or building maintenance coordination, property management support, facilities coordination, work order management, maintenance or service dispatch, construction administration, or vendor coordination is highly valued • Experience with task or work-order management platforms such as Monday.com or similar systems is helpful but not required • Familiarity with NYC property maintenance or HPD-related workflows is a plus • Spanish-speaking ability is a plus, but is not required

🏖️ Benefits

• Potential to transition into a full-time position based on performance and business needs

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