Head of Wrap Installation Operations

🔥 18 hours ago

🇺🇸 United States – Remote

💵 $141k - $194k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Slate Auto

WebsiteLinkedInAll Job Openings

201 - 500 employees

🚘 Automotive

🏭 Manufacturing

🚗 Transport

Automotive • Manufacturing • Transport

Slate Auto is a manufacturer of a radically simple, highly customizable electric pickup that can be configured as a pickup or fastback SUV. The company sells directly to consumers with an online configurator called the Slate Maker, a reservation model, and an accessories marketplace for swaps and upgrades. Slate Auto emphasizes affordability, practical design, and easy ownership with integrated charging options and third‑party service and charging network partnerships.

📋 Description

• Build and launch Slate's national wrap installation network across multiple regional centers throughout the United States • Develop the field operating model, including staffing plans, partner capabilities, capacity models, standard work, quality systems, escalation processes, and performance management routines • Create and implement Lean operating systems for safety, quality, productivity, customer satisfaction, and continuous improvement • Design and deploy standardized training and certification programs for installers, team leads, and site leadership • Establish workforce development strategies supporting apprentice-to-expert career progression and installer workforce scaling • Drive operational excellence through daily management practices, KPI reviews, root-cause problem solving, and continuous improvement events • Partner with Supply Chain, Logistics, Product Development, Customer Experience, and Quality teams • Develop network capacity plans supporting vehicle volume growth and service-level commitments • Create operational visibility and accountability mechanisms, including performance dashboards, site audits, and standardized reporting • Lead regional operations leaders and site management teams • Standardize quality systems across regional centers • Travel regularly to field locations for launches, team coaching, operational reviews, and continuous improvement initiatives

🎯 Requirements

• Bachelor's degree in Engineering, Operations, Business, Supply Chain, or related field • 12+ years of experience in field operations, manufacturing operations, service operations, aftermarket installations, or related operational leadership roles • Significant hands-on experience in vehicle wraps, automotive customization, graphics installation, aftermarket accessories, or comparable installation environments • Proven experience scaling multi-site operations and leading geographically distributed teams • Deep knowledge of Lean principles, standard work, visual management, flow, capacity planning, and continuous improvement methodologies • Demonstrated success building operational systems, training programs, and performance management processes from the ground up • Experience leading large frontline workforces and developing future leaders • Strong analytical capabilities with experience managing operational KPIs, productivity metrics, quality measures, and financial performance • Exceptional communication and stakeholder management skills • Willingness and ability to travel extensively to support field operations and new site launches • Automotive, aftermarket, retail services, logistics, or field-services leadership experience • Experience with network design, capacity modeling, and regional operations management • Applicants must be authorized to work in the United States on a permanent basis • Visa sponsorship is unavailable

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Vacation • 401k • Equity program eligibility • Discretionary annual incentive program eligibility