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Field Service Engineer

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Logo of SMA America

SMA America

201 - 500 employees

🏭 Manufacturing

đź’Ľ Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

SMA America is a company focused on providing innovative solutions for solar energy generation and storage. It offers a range of products including solar inverters, hybrid inverters, battery inverters, and system solutions to help customers generate and manage solar power efficiently. The company emphasizes the importance of sustainability and energy independence, and aims to empower both individuals and businesses to achieve carbon neutrality by harnessing the power of renewable energy. SMA America also provides comprehensive service and support for its products, along with educational resources through the SMA Solar Academy. The company's mission aligns with promoting the transition to a more sustainable, climate-friendly future through advanced energy solutions.

đź“‹ Description

• Assist with and perform warranty repairs and commissioning of SMA utility inverters in the field • Assist with commissioning, troubleshoot, repair, and analyze SMA utility inverters via email, telephone, and site visits • Develop detailed knowledge of SMA utility inverter products, SMA accessories, and third-party accessories • Maintain accurate inventory counts of SMA-provided spare parts • Work with high-voltage DC electricity, three-phase power, and inverter software and firmware • Maintain customer satisfaction while lowering field-service costs • Assist with, perform, and maintain maintenance activities according to SMA product maintenance manuals • Travel to customer sites throughout the Southeast region • Perform other assigned duties

🎯 Requirements

• Must currently reside in or near Jackson, MS or Baton Rouge, LA; candidates outside the Southeast territory are not supported • Bachelor's degree in a technical field strongly preferred, or equivalent experience working in the renewables industry • At least 3 years of experience in electrical, electronic, and/or network communications • Prior renewable energy industry experience strongly preferred • Ability to work occasional nonstandard business hours and schedules • Knowledge of solar and/or alternative energy markets preferred • Knowledge of the National Electric Code preferred • Ability to analyze and solve problems effectively • Significant domestic and possible international travel required • Must be authorized to work in the United States on a full-time basis; no employment visa sponsorship • Must not require current or future visa sponsorship or visa-tied employment authorization • Ability to routinely lift up to 50 pounds • Ability to work in field-service environments with occasional electrical hazards and extreme weather exposure

🏖️ Benefits

• Comprehensive benefits including health, dental, and vision coverage, including $0 premium options • 401(k) plan with company match • Opportunities for professional development and training • Inclusive, collaborative, and innovative work environment • Remote work model based within the assigned Southeast territory

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