Senior Field Service Engineer

Job not on LinkedIn

🕒 August 11

🤠 Texas – Remote

🤠 Texas – Remote

💵 $87.8k - $117.1k / year

⏰ Full Time

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 6%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sony

WebsiteLinkedInAll Job Openings

10,000+ employees

🎮 Gaming

📱 Media

💰 $700M Post IPO equity on 2024-08

Gaming • Media

Sony is a multinational conglomerate headquartered in Japan that designs, manufactures and distributes consumer electronics, creates and distributes entertainment content (music, movies and TV), and operates one of the world’s leading gaming platforms (PlayStation). Its businesses span consumer electronics and professional products (cameras, audio, TVs, imaging and sensing solutions), Games & Network Services (Sony Interactive Entertainment / PlayStation), Music and Pictures (movie and TV studios), and financial services and technology initiatives. Sony pursues innovation across hardware, software and content, and invests in AI and new technology ventures.

📋 Description

• Install, diagnose, troubleshoot, service, and repair complex equipment and systems • Understand the production process to identify product or equipment failures and rectify them as appropriate • Perform product testing on-site • Perform technical repairs • Develop close working relationships with customers • Provide regular technical support and support system operation and maintenance • Serve as the company liaison with customers on administrative and technical matters for assigned tasks • Work closely with external and internal customers, including engineering, sales, and marketing • Resolve customer complaints and maintain records

🎯 Requirements

• Bachelor's Degree in a technical or science field is required, or equivalent • 4 years of related engineering experience • Excellent interpersonal skills • Excellent written and verbal communication skills • Flexibility for extensive domestic and/or international travel • Availability to work overtime and weekends when required • Excellent relationship-building, customer complaint resolution, and record-keeping skills • Strong troubleshooting, technical, and customer service skills • Honesty, integrity, and ethical conduct • Ability to perform product testing and technical repairs • Must work with moderate supervision and handle problems of moderate scope

🏖️ Benefits

• Competitive pay and benefits • Hybrid home/office workplace opportunities • Monthly “Free Fridays” • Early shutdowns on Fridays throughout the year, including half-days during the summer • Healthcare benefits (medical, dental, and vision) • Paid medical leave • 401k plan with matching company contributions • Vacation time • Education assistance • Student loan assistance program • Eighty hours of paid sick leave time annually • Up to twelve weeks paid parental leave • Annual corporate bonus plan based on company performance (not guaranteed)