Field Service Engineer – Installation

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Vaisala

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1936

🏭 Manufacturing

⚡ Energy

Manufacturing • Environmental Monitoring • Energy

Vaisala is a global leader in measurement instruments and intelligence for climate action. With nearly 90 years of expertise, the company provides devices and data solutions that enhance resource efficiency, drive energy transition, and prioritize the safety and well-being of people and societies worldwide. Vaisala employs around 2,500 experts dedicated to innovation and precise measurements essential for various industries.

📋 Description

• Perform onsite installation, configuration, commissioning, upgrades, troubleshooting, and repair of viewLinc hardware and software • Install and support data loggers, sensors, transmitters, gateways, industrial cellular routers, serial servers, and related networked devices • Diagnose connectivity issues involving Ethernet, Wi-Fi, cellular networks, IP addressing, DHCP, DNS, NAT, firewalls, port forwarding, and VPNs • Support customer validation activities, including IQ/OQ/PQ, and collaborate with Quality and Validation teams in GxP-regulated environments • Deliver technical training on system operation, alarm management, reporting, and basic troubleshooting • Maintain service records, calibration documentation, site reports, and expense submissions • Partner with Technical Support, Sales, and Customer Success teams to resolve complex customer issues • Identify and communicate product-improvement opportunities based on customer and field experience • Manage travel schedules, customer appointments, and daily workload independently

🎯 Requirements

• Bachelor’s degree in computer science, electrical or mechanical engineering, or another technical field preferred; equivalent education and experience considered • 5–8 years of experience in a field engineer, field service, or technical support role • Certified training in metrology, computer networking, or electronics • Strong practical knowledge of TCP/IP networking, including device configuration, subnetting, DHCP, DNS, NAT, firewalls, and basic VPN troubleshooting • Hands-on experience with industrial gateways, cellular routers, or comparable networked devices; Digi platform experience strongly preferred • Experience working in GxP-regulated environments, such as pharmaceutical, biotechnology, medical device, or healthcare • Familiarity with FDA 21 CFR Part 11, EU GMP Annex 11, and IQ/OQ/PQ validation processes • Knowledge of low-voltage analog signal wiring and basic circuit diagnostics • Relevant OSHA safety certifications preferred • Ability to work independently, travel extensively, and work in customer environments that may include elevations, enclosed spaces, or cold conditions • Current U.S. passport and willingness to travel domestically and internationally • Must currently be eligible to work in the U.S. • Successful completion of a complete background check prior to an offer

🏖️ Benefits

• Annual performance bonus plan • Health insurance • Dental insurance • Vision insurance • Flexible spending accounts • Company-paid life insurance • Long- and short-term disability • 401(k) plan with company match • Voluntary benefits programs • Employee Assistance Programs • Tuition reimbursement • Holiday pay • Generous paid time off plan