Solutions Engineer

🕒 June 30

🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

💵 $115k - $135k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 Solutions Engineer

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Smarsh

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

💸 Finance

🏢 Enterprise

☁️ SaaS

💰 Private Equity Round on 2016-01

Finance • Enterprise • SaaS

Smarsh is the global leader in communications data and intelligence, focusing on digital communications compliance and risk management in regulated industries. With over two decades of experience, Smarsh delivers AI-enabled solutions to unlock business insights from communications data at scale. Trusted by 95% of top financial firms and managing billions of messages monthly, Smarsh offers services like chat capture, email archiving, and digital risk surveillance. Their platforms are designed to meet the diverse and evolving needs of financial services, government, healthcare, and other industries, enhancing productivity and ensuring compliance with digital communication governance challenges.

📋 Description

• Spend 50-70% of your time working on revenue generating deals, with the remaining time spent on supporting our internal projects, ongoing learning, and supporting cross-departmental initiatives as needed • Assist sales with discovery process to identify quantifiable problems our solutions can solve • Demonstrate/Workshop/Solution how our products/platform can help our prospects/customers achieve their desired business outcomes and realize value • Lead the scoping and execution of validation events where appropriate • Take the lead on the technical responses associated with an RFI/RFP/RFQ/Infosec etc. • Regularly update systems of record (salesforce, SharePoint etc.) with presales notes/collateral etc. • Contribute best practices and content/collateral to broader presales and sales teams • Present professional services and success management offerings as part of a comprehensive solution • Support cross-departmental projects like lead generation, event marketing, partner enablement, and sales enablement as needed • Travel as needed for internal/external meetings

🎯 Requirements

• Familiarity with or hands on experience using the Smarsh suite of products, OR 1-2 years of solution engineering experience • An ability to demonstrate our products in a way to sells the value of our solutions aligned to a client’s business objectives and pain points • Domain knowledge of the Compliance or IT space • Strong presentation skills to both executives and practitioners • Knowledge and ability to present/demonstrate business processes/workflows associated with compliance (capture/archive/surveillance) use-cases • Industry knowledge (Financial Services and/or FED SLED highly desired) • Solution Selling, Demo2Win, and MEDDIC/MEDDPICC experience • Strategic Thinking and a problem-solving mindset • Operates with a high degree of independence and accountability, taking initiative to address gaps in preparation, communication, follow-through, and sales partnership before escalating for support. • Recommended Traits: Curiosity, effective time management, strong collaborative spirit, detail oriented, work with a sense of urgency, strong work ethic and an empathetic attitude • Bachelor’s degree or equivalent educational experience • Experience in SaaS a plus

🏖️ Benefits

• Incentive Pay based on % of Annual Recurring Revenue • Accelerators and Kickers for Incentive Pay based on quota achievement