Commercial Kitchen Service Technician

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Smart Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🍽️ Food & Beverage

🏥 Healthcare

📦 Logistics

Food & Beverage • Healthcare • Logistics

Smart Care is a company that specializes in the repair and maintenance of foodservice equipment, ensuring that grocery stores, convenience stores, restaurants, and non-commercial foodservice providers remain operational and efficient. With a focus on improving uptime and reducing operating costs, Smart Care offers a wide range of services, including equipment repair, maintenance, design, and installation for both hot side and cold side equipment such as ovens, fryers, refrigeration systems, and HVAC systems. The company is notable for having over 1000 technicians across 50 provider locations in the United States and has been named the 2024 Foodservice Equipment Repair and Maintenance Company of the Year. Smart Care emphasizes professional service, social impact, and community support, while also providing career opportunities with competitive pay and mentorship programs.

📋 Description

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and specialty food service equipment • Troubleshoot, diagnose, and repair commercial kitchen equipment • Read diagrams and schematics to support diagnosis and repairs • Communicate with manufacturers for diagnoses and parts identification • Consult with the Technical Assistance Group for onsite technical support • Install customer-ordered parts in a timely and professional manner according to company policy • Promote and recommend Smart Care services to customers when needed • Produce accurate administrative documents, including work orders, time reporting, receipts, and truck stock inventory • Follow safe work practices and accident prevention procedures • Maintain an orderly service vehicle and accurate parts and tool inventory • Maintain productivity levels according to company standards

🎯 Requirements

• High School diploma or equivalent • 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service • Valid driver’s license and acceptable motor vehicle record • Willingness and ability to participate in the emergency on-call rotation, including nights and weekends • Availability for occasional overnight travel as assigned • Immigration sponsorship is not provided for this role • Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds • Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions • Ability to work on ladders, roofs, and other high places • Preferred: relevant technical training, licenses, and/or certifications, such as EPA or CFESA • Preferred: commercial refrigeration and/or commercial cooking equipment repair experience • Preferred: self-motivated with ability to prioritize and work independently with minimal direct supervision

🏖️ Benefits

• $7500 Sign-On/Retention Bonus • On-the-job training with available on-demand technical support • Ongoing formal hands-on and classroom training at the National Training Kitchen • Professional CFESA certifications with potential for advancement • Company service vehicle • Fuel card • Tablet and cell phone for business use • Market-leading benefits program including 401k and paid time off • Growth opportunities including advanced technician and management positions