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Account Coordinator

🔥 0 minutes ago

🏄 California – Remote

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đź’µ $55k - $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

đź’° Account Manager

🚫👨‍🎓 No degree required

đź‘» Ghost score 0%

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Logo of Smart Circle International

Smart Circle International

51 - 200 employees

📣 Marketing

🤝 B2B

🏢 Enterprise

Marketing • B2B • Enterprise

Smart Circle International is a global leader in customized face-to-face marketing and in-person customer acquisition. The company acts as a broker for outsourced sales, connecting brands — from Fortune 500 enterprises to regional and local businesses — with a nationwide network of independent sales companies that execute retail and field marketing campaigns. Smart Circle designs, pilots, and scales personalized in-person campaigns to build brand awareness, acquire customers, and drive sales growth across multiple industries.

đź“‹ Description

• Serve as an additional point of contact for assigned clients • Manage communications and campaign-related issues • Ensure client needs are met while aligning with company objectives • Support office and sales representative onboarding/offboarding • Manage assets, leads and permits, incentives, troubleshooting, compliance, and client standards • Communicate with field team leaders regarding program metrics/KPIs, expansion opportunities, offer updates, and product updates • Collaborate with internal teams to ensure seamless service delivery and client satisfaction • Create and maintain account documents, including Standard Operation Procedures, Action Item Logs, and Program Welcome Emails, in the Project Management Tool • Follow company guidelines and best practices for responsible AI use and data security • Perform additional responsibilities as needed to support team and organizational priorities • Travel up to 10% • Report to the Campaign Manager

🎯 Requirements

• 2+ years of project or campaign support experience • Strong organizational and time management skills • Ability to manage multiple priorities and deliverables • Strong written and verbal communication skills • Ability to build relationships and collaborate with internal teams, external partners, and clients • Proficiency with Salesforce or other CRM platforms • Proficiency with Microsoft Excel • Proficiency with case management/reporting tools • Familiarity with data visualization tools such as Tableau preferred • Proactive, solutions-oriented approach • Strong attention to detail • Focus on resolving issues, improving processes, and driving efficiency • Comfortable using AI-assisted tools for reconciliation support, reporting, and data analysis • Ability to recognize when a task needs hands-on review

🏖️ Benefits

• Vacation • Sick leave • Paid holidays • Medical insurance with an HSA plan option • Dental insurance • Vision insurance • Company-paid Basic Life insurance • Voluntary Life plans • Employee Assistance Program • 401K with employer match • Employee referral program • Home office stipend • Team building opportunities • Growth and development opportunities • On-demand access to an LMS with a variety of courses for professional and personal development

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