Solutions Consultant

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $130k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Smartlinx

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2000

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Private equity on 2020-04

Healthcare • Consulting • Logistics

Smartlinx is a SaaS workforce management and HR platform purpose-built for senior care providers and healthcare staffing organizations. It delivers scheduling, time & attendance, payroll, PBJ/CMS compliance reporting, workforce analytics, unified HR (recruiting, onboarding, benefits), contingent staff and vendor management, and mobile employee tools to optimize labor, maintain regulatory compliance, and improve staff engagement and retention.

📋 Description

• Become a subject matter expert in SmartLinx solutions, capabilities, integrations, and product strategy • Lead consultative discovery sessions covering staffing, scheduling, time and attendance, payroll, labor utilization, compliance, reporting, employee experience, and workforce processes • Translate discovery findings into tailored solution strategies and compelling product demonstrations • Articulate SmartLinx’s value proposition to facility, clinical, HR/payroll, operations, finance, IT, and executive audiences • Develop business cases, ROI narratives, and financial justifications • Apply knowledge of senior care and post-acute operating environments, including skilled nursing, assisted living, 24/7 staffing models, and CMS Payroll Based Journal requirements • Position SmartLinx against industry-specific and broad-market HCM/WFM platforms • Advise customers throughout the sales process on requirements, workflows, integrations, reporting, compliance, and solution fit • Partner with Sales on account strategies, proof-of-value engagements, executive presentations, and strategic deal support • Build and maintain demonstration environments and reusable solution assets • Evaluate complex requirements involving configuration, integrations, new functionality, or product development • Bridge field teams with Product, R&D, Marketing, Customer Success, and Services • Provide customer insights, market trends, competitive intelligence, and product feedback • Support webinars, executive briefings, conferences, trade shows, user groups, and strategic customer or marketing events • Share best practices, competitive insights, discovery approaches, demo strategies, and reusable assets • Remain current on SmartLinx solutions, roadmap, buyer personas, industry trends, regulatory considerations, and competitive developments • Build credibility and trust with customers, prospects, and internal stakeholders

🎯 Requirements

• 3+ years of experience in software presales, solution consulting, solutions engineering, product management, or a related customer-facing SaaS role • Ability to lead effective discovery and translate operational challenges into technology solutions and measurable business outcomes • Strong presentation and storytelling skills • Strong business acumen related to labor efficiency, staffing visibility, payroll accuracy, compliance, employee retention, and operational performance • Working knowledge of SaaS architecture, APIs, integrations, and enterprise technology ecosystems, particularly within HCM, workforce management, payroll, HR, ERP, and healthcare environments • Experience with workforce management, HCM, payroll, HR technology, healthcare technology, or solutions supporting a complex hourly workforce strongly preferred • Experience within senior care or post-acute healthcare, particularly skilled nursing, assisted living, or long-term care, strongly preferred • Familiarity with staffing operations, payroll/timekeeping workflows, PBJ reporting, or related workforce compliance requirements highly valued • Strong analytical, written, verbal, and interpersonal communication skills • Ability to quickly learn complex products and customer environments • Ability to work collaboratively and independently, manage competing priorities, and take ownership of strategic opportunities • Strong attention to detail, follow-through, professionalism, and customer focus • Willingness to travel approximately 1–2 times per month as business needs require • Bachelor’s degree or equivalent professional experience

🏖️ Benefits

• Remote environments as applicable • Medical insurance • Dental insurance • Vision insurance • FSA • HSA • Life Insurance • Pet Insurance • 401(k) • Skills and expertise development opportunities