Manager, Consulting – Central/East

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $122.5k - $160k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Smartsheet

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Smartsheet is a platform designed to manage projects, automate workflows, and build solutions at scale. It offers a wide range of features including automation, team collaboration, dashboards and reporting, and integrations, allowing businesses to streamline their operations. The platform caters to diverse use cases such as project management, IT portfolio management, marketing management, and more, serving various industries including government, finance, and healthcare. Smartsheet also emphasizes security and data protection, ensuring users' data privacy. Additionally, it offers professional services like consulting, training, and implementation support to maximize the platform's capabilities.

📋 Description

• Lead a regional delivery team through the transition from effort-based implementation to value-driven, AI-centered advisory services • Interview, hire, and develop consultants with strategic, stakeholder-alignment, AI, and adoption-focused skills • Foster experimentation with AI solutions and adapt delivery approaches • Partner with Sales and GTM leaders to drive regional services bookings, train partners, and support account expansion • Engage customers, identify evolving needs, shape future service offerings, and handle customer escalations • Maintain a billable target for strategic project involvement • Own team fiscal health, KPIs, performance visibility, and PSA data accuracy • Operationalize the AI-Native Professional Services model and modernize tools and methodologies • Translate company objectives and industry trends into actionable team priorities • Partner with the Resource Management Office to balance workloads and match consultant capacity to opportunities • Perform other duties as assigned

🎯 Requirements

• 7+ years of experience in SaaS Professional Services, with a proven track record of navigating business pivots or disruptive technology shifts • Ability to formulate positions on industry trends and anticipate how AI and technology developments will impact customer needs • 2+ years leading high-performing teams of individual contributors, formally or as a project manager • Experience designing, selling, and delivering solutions in a SaaS Professional Services environment • High emotional intelligence and change leadership • Excellent client management skills in pre- and post-sales environments • Proven track record of building influential relationships with sales and customer success partners • Proficiency in frameworks for developing insights into customer organizations and coaching sophisticated problem-solving techniques • Experience applying change management, business process optimization, and AI strategies • Willing to travel periodically, up to 40% • Bachelor’s degree or equivalent combination of relevant work experience and education (minimum 7 years)

🏖️ Benefits

• Employer subsidized medical/vision and dental coverage for full-time employees • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) • Monthly stipend to support your work and productivity • Flexible Time Away Program, plus Sick Time Off • Smartsheet-sponsored life insurance, short-term, and long-term disability plans • 12 paid holidays per year • Up to 24 weeks of Parental Leave • Personal paid Volunteer Day • Opportunities for professional growth and development including access to Udemy online courses • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account • Teleworking options from any registered location in the U.S. (role specific) • Market competitive incentive opportunity