
501 - 1000 employees
Founded 1971
💼 Consulting
📦 Logistics
💳 Fintech
Consulting • Logistics • Fintech
Systems & Methods, Inc. (SMI) is a family-led business dedicated to enhancing the quality of life for families through innovative financial solutions. For over 50 years, SMI has provided critical funds to families by developing custom disbursement systems that cater to the unique needs of state and local agencies across the U. S. By leveraging advanced technology and a relationship-focused approach, SMI excels in delivering precise payment processing and comprehensive financial management services. Their offerings include child support processing, prepaid cards, and online banking solutions designed to ensure security, flexibility, and user-friendly experiences for individuals and families.
🔥 14 hours ago
🐊 Florida, Kansas, +5 more states – Remote
💵 $16 / hour
⏰ Full Time
🟢 Junior
🚫👨🎓 No degree required
👻 Ghost score 0%
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501 - 1000 employees
Founded 1971
💼 Consulting
📦 Logistics
💳 Fintech
Consulting • Logistics • Fintech
Systems & Methods, Inc. (SMI) is a family-led business dedicated to enhancing the quality of life for families through innovative financial solutions. For over 50 years, SMI has provided critical funds to families by developing custom disbursement systems that cater to the unique needs of state and local agencies across the U. S. By leveraging advanced technology and a relationship-focused approach, SMI excels in delivering precise payment processing and comprehensive financial management services. Their offerings include child support processing, prepaid cards, and online banking solutions designed to ensure security, flexibility, and user-friendly experiences for individuals and families.
• Make and answer calls from numerous sources, including the call center • Gather and verify information • Assist with resolving customer-related issues • Research, analyze and input data • Report daily and/or weekly updates on special and ongoing projects • Process SDU payments using applicable policies and procedures • Work with the State Child Support System (CAMS) and SMI system • Collaborate as a team member while also working independently • Maintain flexibility and work overtime as needed to meet schedules and timelines
• Make and answer calls from numerous sources, including the call center, to gather and verify information and assist with resolving customer-related issues • Research, analyze and input data • Report daily and/or weekly updates on special/on-going projects • Strong oral and written communication skills • Ability to work as a team and independently with limited direction • Flexibility and ability to work overtime as needed • Proficiency in data entry skills including keyboard, mouse and 10-key pad • Knowledge of policies and procedures involved in SDU payment processing • Thorough working knowledge of the State Child Support System (CAMS) and the SMI system • Knowledge of modern office practices, procedures and equipment • Ability to collect, research and analyze data • Ability to plan and organize work • Experience with Microsoft Word, Excel and other Windows products • High school diploma or equivalent and at least one year of prior experience in data entry or related fields, or an equivalent combination of education and experience • Private work area with space to set up equipment • High-speed Internet connection • Availability Monday–Friday between 6:00am ET and 3:30pm ET
• Work from home • Paid training • Benefits effective after 30 days of employment • 401(k) employee and employer contribution • Gym Membership Reimbursements • Career Growth Opportunities • Exciting, Fun and Supportive Virtual Work Environment • Coworkers Who Feel Like Family
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