ServiceNow Specialist

Job not on LinkedIn

🕒 May 6

🗣️🇪🇸 Spanish Required

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Logo of Sofka Technologies

Sofka Technologies

1001 - 5000 employees

Founded 2013

🤝 B2B

🏢 Enterprise

🤖 Artificial Intelligence

B2B • Enterprise • Artificial Intelligence

Sofka Technologies is a Latin American software development and digital transformation company that builds engineering teams and delivers software products and platforms for business clients. It focuses on backend and platform engineering, data & analytics, and applied AI, offering remote and hybrid roles across LATAM and emphasizing technology-driven solutions for enterprises.

📋 Description

• Design and build REST connectors/webhooks to normalize JSON payloads. • Implement automated flows in Flow Designer and orchestration playbooks. • Configure event rules and alerts. • Develop and optimize ITSM modules aligned with ITIL best practices. • Administer and configure advanced AI solutions such as Now Assist, AIOps, and Predictive Intelligence. • Create dashboards and operational health views for services and MIM.

🎯 Requirements

• We are looking for a ServiceNow Specialist/Architect with 3 to 5 years of experience. • Strong knowledge of ITOM, ITAM, and ITSM. • Technical ability to develop complex integrations using JavaScript and APIs. • Strategic vision in solution architecture. • Proven track record implementing ServiceNow and platforms such as BMC Helix or Micro Focus.

🏖️ Benefits

• Technical and personal challenges that will keep you continuously growing. • A connected team focused on your physical and mental well-being. • A fresh, collaborative culture of continuous improvement. • Learning opportunities and people ready to support you. • KaizenHub, a program designed to boost your talents. • Feedback, mentoring, and coaching through Sofka U. • Programs like Happy Kaizen and WeSofka that support your physical and emotional well-being.

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