Employee Experience Technician

🕒 May 14

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Softgic

51 - 200 employees

Founded 2011

🔒 Cybersecurity

🤖 Artificial Intelligence

Cloud • Cybersecurity • Artificial Intelligence

Softgic is a technology company focused on driving digital and cognitive transformation for its clients. With over 12 years of experience, Softgic provides innovative and tailored solutions across various areas, including software development, cloud data security, the metaverse, and automation. Their approach combines design, coding, and implementation to enhance business processes and ensure security and efficiency in technological infrastructure.

📋 Description

• Ensure exciting Day One Employee experience • Work with HR team to manage New Hire tickets • Maintain shared spreadsheets and update tickets • Collaborate with teams for process updates • Act as liaison between teams for meetings and documentation • Assist newly hired users for a smooth transition

🎯 Requirements

• 2-5 years’ experience working in a team environment • Clear and concise communication skills • Exceptional documentation skills (SOPs and end user documentation) • Strong Excel and tracking skills • Strong technical aptitude • Strong skills using technological tools (ADManager, Endpoint Central, Azure, Microsoft Entra, Power BI) • Excellent writing and proofreading skills • Strong work ethic and intellectual curiosity • Ability to work quickly, efficiently, and multi-task • Desire and ability to innovate and improve current processes

🏖️ Benefits

• Employee Experience Technician role • Remote position

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