Senior Client Delivery Manager – ERP Implementations, Consulting Services

Job not on LinkedIn

🔥 13 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $110k - $135k / year

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 16%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Solen Software Group

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📣 Marketing

💸 Finance

Consulting • Marketing • Finance

Solen Software Group is a permanent capital acquisition company that focuses on investing in and operating enduring software companies. With a mission to help leaders, teams, and organizations achieve their full potential, Solen invests in resilient software businesses and works closely with founders to propel growth through expertise in engineering, sales, marketing, finance, and operations. Solen emphasizes customer centricity and value creation and applies a proven playbook of strategies including digital transformation and artificial intelligence. They offer a quick and seamless acquisition process designed for long-term partnership and sustainable growth. Solen aims to be a steward of company culture and vision, valuing simplicity, discretion, and collaboration in its investments.

📋 Description

• Lead end-to-end ERP software implementation and consulting projects for mid-sized and enterprise clients • Own ongoing account management relationships beyond go-live • Deliver complex ERP solutions on time, within budget, and to quality standards • Develop project plans and work breakdown structures covering scope, budget, resources, and timelines • Bridge executive sponsors, steering committees, client project managers, department heads, IT teams, and external software vendors • Identify roadblocks and establish risk mitigation strategies • Manage system testing, data migration cycles, and final go-live/cutover strategy • Establish hypercare and transition clients to the regular support desk • Collaborate on statements of work • Manage and resolve conflicts with team members • Gather and document business requirements, processes, and objectives • Coordinate functional consultants, technical developers, data migration specialists, and quality assurance resources • Facilitate workshops, status meetings, and executive steering committee updates • Ensure project governance, change management, and best-practice adherence • Manage client expectations and maintain strong relationships • Monitor account health and satisfaction, identify additional-service, upsell, and renewal opportunities • Oversee data migration, system integration, testing, training, and go-live support • Contribute to continuous improvement of ERP implementation methodology and templates

🎯 Requirements

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field • MBA or equivalent experience preferred • Minimum 5 years of professional experience in Project Management • At least 3 years focused on ERP software implementations or similar enterprise systems • Proven track record successfully delivering full-cycle ERP implementations from discovery through go-live and hypercare • Experience with at least one major ERP platform (e.g., SAP, Oracle, Microsoft Dynamics 365, Syspro, Infor, Epicor, Sage, or similar) • Strong understanding of project management methodologies (PMBOK, Agile/Scrum, Waterfall, or hybrid approaches) • Excellent communication, leadership, and stakeholder management skills • Ability to travel to client sites as required, typically 10–20% • Experience implementing SYSPRO ERP strongly preferred • PMP, PRINCE2, or other relevant project management certifications • Prior consulting services background • Experience in manufacturing, distribution, or wholesale industry verticals • Knowledge of SQL, data migration tools, integration platforms (e.g., Boomi, MuleSoft), AI platforms, and reporting tools

🏖️ Benefits

• Performance-based bonus • Comprehensive benefits package (health, dental, vision, 401(k)/RRSP, etc.) • Flexible remote work policy across the US and Canada • Professional development opportunities • Certification support • Collaborative and growth-oriented work environment