Senior Manager, Professional Services Consulting

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Solera, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2005

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

Solera, Inc. is a provider of data-driven and AI-enabled solutions for vehicle lifecycle management, fleet management, vehicle repairs, and claims processing. Solera offers a comprehensive suite of services that cater to the needs of dealers, insurers, repair shops, and fleet operators, utilizing advanced analytics to streamline processes and improve efficiency. Their services include vehicle tracking, claims automation, repair database management, and fleet intelligence, among others. With vast amounts of data and strong industry partnerships, Solera aims to enhance business outcomes for their clients across the automotive sector.

📋 Description

• Lead, manage, coach, and develop a team of customer-facing consultants • Help automotive dealerships implement and maximize the value of Solera SaaS products and consulting programs • Establish KPI-based execution cadences tied to measurable variable and fixed operations improvements • Improve lead handling, appointment performance, sales conversion, pipeline discipline, and profitability • Strengthen operational discipline across the service lifecycle, including scheduling, write-up quality, repair order management, parts availability, and customer follow-up • Own team planning, coverage, prioritization, and consistency across virtual and onsite consulting engagements • Build and refine consulting playbooks, templates, and standard methodologies • Monitor delivery quality through ride-alongs, call reviews, engagement retrospectives, and coaching plans • Track team KPIs and dealership performance outcomes; provide leadership updates • Translate dealership and platform data into practical actions, dashboards, KPI tracking, and trend analyses • Drive programs influencing sales and inventory economics, including inventory aging, appraisal win-rate accountability, and trade acquisition workflows • Partner with Sales, Account Management/Customer Success, Support, and Product teams • Lead departmental and company initiatives with timely delivery and clear stakeholder communication

🎯 Requirements

• Bachelor's degree or equivalent work experience • Strong automotive dealership experience highly preferred • Experience leading teams that drive adoption, ROI, and measurable outcomes through structured KPI management and execution cadence • Demonstrated ability to hire, coach, and develop high-performing teams through clear expectations and consistent accountability • Excellent verbal and written communication skills; confident presenting, training, and influencing across frontline to executive stakeholders • Strong personal accountability, operational rigor, and proactive problem-solving • Proficiency in Microsoft Office Suite; comfort using data to tell a story and drive action • Willingness to travel up to 80% to support onsite delivery, key account outcomes, and team development in the field