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Technical Account Manager – Technical Advisory

🔥 0 minutes ago

🏄 California, Colorado, +6 more states – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

Where this job comes from

Posted on Sonar's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Sonar

Sonar

201 - 500 employees

🔐 Security

🏢 Enterprise

💰 $412M Venture Round on 2022-04

Software • Security • Enterprise

Sonar is a company that specializes in providing tools and solutions for ensuring code quality and security in software development. Its products, such as SonarQube and SonarCloud, offer static analysis tools for continuous codebase inspection, aiming to help developers write clean, maintainable, and secure code. Sonar focuses on reducing technical debt, managing code security, and integrating seamlessly with IDEs to provide real-time feedback on code issues. The company is committed to open source and serves developers and enterprises by facilitating cleaner codebases, which in turn improve productivity, collaboration, and innovation in software development.

📋 Description

• Listen to and formalize account technical pains and adoption inhibitors • Develop plans to overcome customer pains and inhibitors • Report product technical or functional gaps internally and advocate for resolution • Promote Sonar’s methodology for continuous Code Quality and Security improvement • Assist account sponsors with promotion of the Sonar ecosystem • Keep accounts informed about the roadmap, upcoming releases, and product value; collect feedback • Recruit customer development teams not currently using Sonar • Upgrade customer development teams that are not using Sonar correctly • Position the Sonar ecosystem favorably against competing products • Educate developers and managers on static code analysis and the Sonar ecosystem • Ensure account Sonar deployments and operations align with deployment size and DevOps criticality • Run Quarterly Business Reviews with Account Sales representatives • Execute deployment audits, identify gaps, and drive remediation plans • Contribute to account management plans and develop account-specific technical strategies • Provide input on commercial strategy • Track account technical status, progress, threats, and maturity opportunities • Track Sonar product development to maintain product expertise

🎯 Requirements

• At least 5 years of practical experience in software development or DevOps engineering • At least 5 years of experience in pre- or post-sales customer-facing activities • High listening skills and ability to formalize and abstract elements expressed by customers and partners • Excellent presentation skills • Strong written and verbal communication skills • Ability to work in a team, receive and give feedback, and share knowledge • Attention to detail • Can-do attitude, including challenging the status quo and contributing to improvements and innovations • Autonomy to run activities and plans with limited supervision • Must be based in one of: Seattle, San Francisco, Los Angeles, Denver, Chicago, New York City, Philadelphia, Washington, D.C., Atlanta, or Miami • Candidates requiring US visa sponsorship are not currently supported • Successful comprehensive background check and reference verification required before start date

🏖️ Benefits

• Flexible comprehensive employee benefit package • 23 days of PTO per calendar year, pro-rated depending on employment start date • Additional time for sickness, life events and holidays • 401(k) plan with a 4% match, fully vested on day one of participation • Generous discretionary Company Growth Bonus, paid annually • Fully paid parking in the heart of downtown Austin, Texas • Annual global kick-off event • Monthly catered events and team events • Continuous education and support to acquire new skills

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