Inside Sales Specialist – Technology and Communications

Job not on LinkedIn

🕒 October 13

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⬇️ Inside Sales

🚫👨‍🎓 No degree required

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Logo of Sonepar

Sonepar

10,000+ employees

🤝 B2B

📦 Logistics

B2B • Logistics

Sonepar is a global distributor of electrical products and related services. According to its careers site, Sonepar comprises 90 leading brands operating in 40 countries and offers broad international career opportunities; it emphasizes distribution of electrical supplies through many local brands and a global network. The company focuses on serving professional customers through wholesale/distribution channels and supporting an extensive supply chain and logistics operation.

📋 Description

• Serve as the primary point of contact for customers seeking Communications & Technology products and solutions • Respond to customer and sales team inquiries regarding product applications, availability, pricing, and technical information • Build and maintain customer relationships through phone, email, and in-person interactions • Prepare quotations, estimates, and proposals for standard and specialized products • Process customer orders and manage them through fulfillment and delivery • Identify opportunities to introduce new products, services, and solutions • Partner with outside sales representatives to support customer projects and business growth • Develop and maintain a strong understanding of Communications & Technology products and services • Work with vendors to obtain product information, expedite orders, and track deliveries • Collaborate with purchasing and pricing teams to manage inventory, product data, and pricing accuracy • Help resolve customer concerns related to products, orders, and billing • Support branch operations through shipping, receiving, inventory counts, and other operational activities as needed

🎯 Requirements

• 2+ years in inside sales, customer service, telecommunications, technology, distribution, or a related industry • Proven success supporting customers through quotations, pricing, order management, and solution-based sales • Knowledge of customer service, sales support, inventory management, and order fulfillment processes • Working knowledge of product specifications, technical documentation, and manufacturer resources • Strong communication, relationship-building, and problem-solving skills • Effective time management with the ability to balance multiple priorities while maintaining accuracy and attention to detail • Proficiency with Microsoft Office applications, including Excel, Word, Teams, and PowerPoint • Strong analytical skills with the capacity to evaluate both business and technical information • Demonstrated collaboration with customers, suppliers, and cross-functional teams • Associate degree in Business, Telecommunications, Technology, or a related field, or an equivalent combination of education and experience (preferred) • Background supporting communications, broadband, fiber optic, low-voltage, networking, security, wireless, data center, or other technology infrastructure solutions (preferred) • Familiarity with ERP, CRM, inventory management, or order processing systems (preferred) • Knowledge of supplier relationships, sourcing strategies, and project-based customer support (preferred)

🏖️ Benefits

• 401K Plan • Competitive Medical Plans (medical, dental, and vision) • Paid Time Off • Paid Company Holidays • Floating Holiday • On Demand Pay • Flexible Spending Accounts (Health and Dependent Care) • Employee Assistance Program • Tuition Reimbursement • Employee Discounts • Long-term and Short-term Disability • Life Insurance

Apply Now

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