Manager, Strategic Accounts

🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $92k - $149k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

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Sotera Health Company

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💊 Pharmaceuticals

🤝 B2B

Healthcare • Pharmaceuticals • B2B

Sotera Health Company is a leading global provider of sterilization solutions, lab testing, and advisory services focused on safeguarding global health. Through its three businesses — Sterigenics, Nordion, and Nelson Labs — Sotera provides outsourced terminal sterilization (gamma irradiation, ethylene oxide, electron beam, nitrogen dioxide, and x‑ray), supplies medical cobalt‑60 for gamma technologies, and offers microbiological and analytical chemistry testing plus regulatory consulting for medical device and pharmaceutical customers. The company serves healthcare, pharmaceutical, biotechnology and related commercial markets with a global footprint (e. g. , Nelson Labs supports ~3,000 customers across 12 facilities; Sterigenics operates 49 global sterilization facilities; Nordion supplies products to 40+ countries) and emphasizes product safety, regulatory compliance, and mission-driven services.

📋 Description

• Own full accountability for revenue and growth targets across strategic account portfolio. • Drive global pricing strategies, renewal playbooks, and risk mitigation planning. • Build and maintain strong, multi-tiered relationships with client stakeholders, including mid- and senior-level decision-makers and serve as the primary point of contact for all customer-related matters. • Deliver professional, insight-driven Quarterly Business Reviews (QBRs), aligning client expectations with performance outcomes and strategic goals. • Develop and execute comprehensive strategic account plans focused on retention, revenue growth, client expansion (short- and long-term), margin improvement, and cross-business unit (XBU) penetration. • Lead complex deal structuring involving multiple business units, geographies and/or service lines. • Oversee the timely and accurate execution of client contracts, including navigating approval processes and presenting contract metrics through the DOA process. • Maintain a deep understanding of industry trends and market dynamics to proactively position services and solutions. • Lead strategic cross-functional initiatives through coordination of internal stakeholders to deliver on client goals. • Maintain accurate CRM records to ensure data integrity and enable clear forecasting, reporting, and pipeline management.

🎯 Requirements

• Bachelor’s degree in business, Marketing, Life Sciences, or related field; advanced degree preferred. • 8+ years of customer-facing experience in sales, strategic account management, or commercial operations. • Experience managing multi-site accounts with moderate complexity in healthcare, life sciences, or regulated industries strongly preferred.

🏖️ Benefits

• Medical, Rx, Dental, Vision • Disability • Life Insurance • Health Savings and Flexible Spending Accounts • 401(k) program with Company match that immediately vests • Paid holidays, vacation and sick time • Free financial planning assistance • Paid parental leave • Education assistance • Voluntary benefits including Critical Illness, Accident, Hospital Indemnity and Pet Insurance • Employee Assistance Program (EAP)