SVP, ACO Operations – Enterprise Program Management

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $230k - $290k / year

⏰ Full Time

🔴 Lead

📋 Program Manager

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Sound Physicians

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2001

🏥 Healthcare

🤝 B2B

Healthcare • B2B

Sound Physicians is a physician-led healthcare services company that partners with hospitals and health systems to deliver specialty clinical programs including emergency medicine, hospital medicine, critical care (including tele-ICU), anesthesia, and accountable care for long-term and assisted living settings. The company combines clinical leadership, operational optimization, and revenue-cycle support to improve patient outcomes, stabilize hospital operations, and maximize financial performance through tailored, on-site and virtual care models.

📋 Description

• Lead day-to-day operations for all ACO and Telemedicine service lines • Establish and monitor operational KPIs, service-level agreements, and performance dashboards • Drive continuous improvement initiatives focused on efficiency, scalability, quality, and provider satisfaction • Oversee operational readiness for new program launches, acquisitions, partnerships, and market expansions • Partner with executive leadership to develop and execute annual operating plans • Ensure operational alignment across clinical, provider engagement, network operations, data analytics, technology, compliance, and customer success functions • Serve as executive sponsor and leader of the centralized PMO supporting all ACO and Telemedicine initiatives • Establish project management methodologies, governance structures, status reporting standards, and prioritization frameworks • Maintain a comprehensive enterprise project portfolio and executive roadmap • Facilitate executive steering committees and ensure accountability for project milestones, deliverables, risks, and dependencies • Coordinate cross-functional resources to successfully implement strategic initiatives • Develop processes for issue escalation, change management, and project risk mitigation • Provide regular project portfolio updates to executive leadership and governing boards • Translate strategic business objectives into actionable operational plans • Lead enterprise initiatives involving growth, operational transformation, technology implementation, and new service offerings • Evaluate operational impacts of regulatory, reimbursement, and value-based care changes • Support due diligence, integration planning, and implementation activities associated with strategic partnerships and growth opportunities • Drive organizational alignment around key strategic priorities • Oversee operational performance of telemedicine programs across post-acute, long-term care, and other care settings • Monitor utilization, provider productivity, access metrics, technology performance, and quality outcomes • Partner with clinical leadership to improve provider experience and patient care delivery • Ensure scalability and operational readiness for telemedicine growth initiatives • Provide executive oversight of ACO operations including beneficiary engagement, network management, quality programs, compliance, reporting, and performance improvement • Monitor performance against MSSP, LEAD, and other value-based care program goals • Partner with finance and analytics teams to optimize operational drivers of cost, quality, and utilization outcomes • Lead initiatives to improve provider participation, operational efficiency, and financial performance • Build and lead a high-performing operations and project management team • Foster a culture of accountability, ownership, collaboration, and continuous improvement • Mentor and develop operational leaders across the organization • Serve as a trusted advisor to executive leadership and business unit leaders

🎯 Requirements

• Demonstrated experience leading large-scale healthcare operations and enterprise projects • Experience building or leading a Project Management Office (PMO) • Strong understanding of value-based care, population health, and healthcare performance management • Proven ability to lead cross-functional initiatives and organizational transformation efforts • Exceptional executive communication and stakeholder management skills • Experience with Medicare Shared Savings Program (MSSP), ACO REACH, LEAD, or similar value-based care models • Experience managing telemedicine or virtual care operations • Experience supporting board-level reporting and governance • Bachelor's degree in Healthcare Administration, Business Administration, Public Health, Operations Management, or related field • 6+ years of progressive healthcare operations leadership experience • 5+ years of executive leadership experience directing multi-functional teams

🏖️ Benefits

• A remote-first culture that values flexibility and collaboration • Opportunities to grow your career while making a real impact • Medical insurance • Dental insurance • Vision insurance • Health care and dependent care flexible spending account • 401(k) retirement savings plan with a company match • Self-managed PTO Plan • Ten company-paid holidays per year