Product Integration Specialist

Job not on LinkedIn

🔥 12 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $102k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪄 Product Specialist

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SoundOff Signal

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏭 Manufacturing

🚘 Automotive

🎖️ Defense

Manufacturing • Automotive • Defense

SoundOff Signal is a global leader in vehicle LED lighting, control systems, and electronic warning solutions for the emergency, amber, government, and off-road markets. They specialize in electronic expertise, particularly in engineering and in-house surface mount assembly, as well as LED applications including optical, mechanical, electrical, and firmware design. The company is committed to innovation and quality, ensuring their systems improve vehicle visibility and communication when needed most. Headquartered in Michigan, SoundOff Signal employs over 400 individuals dedicated to designing, engineering, and manufacturing superior products.

📋 Description

• Provides on-site support for product installation and configuration to vehicle upfitters. • Offers guidance on automotive electronics and upfitting to help customers achieve optimal results using SoundOff Signal products. • Troubleshoots and resolves issues related to SoundOff Signal products and systems. • Travels to customer locations as needed to provide on-site support. • Troubleshoots customer issues via phone and email. • Processes warranty claims by coordinating part returns and replacements with the Technical Warranty Administrator. • Provides feedback and suggestions to enhance SoundOff Signal's products and services. • Maintains consistent attendance with minimal absenteeism or tardiness. • Performs other duties as assigned.

🎯 Requirements

• Possesses a solid understanding of automotive electronics, including CAN bus, multiplex systems, control modules, etc. • Has experience installing automotive electronics. • Has knowledge of automotive electronics, aftermarket installations, and 12V circuitry. • Consistently demonstrates SoundOff Signal's Core Values in all interactions with internal and external stakeholders. • High School Diploma or equivalent with a preferred focus on technical education. • Communicate fluently in English and Spanish. • Demonstrates a positive, collaborative attitude and works well as part of a team. • Holds relevant certifications such as MECP, EVT, or others. • Has a strong background in customer service. • Working knowledge in using Windows PCs, Microsoft Office Suite (Word, Excel, Office 365, Teams), and understands iOS and Android operating systems.