QA Analyst

🔥 0 minutes ago

🎸 Tennessee – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

👻 Ghost score 15%

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Logo of SouthEast Bank

SouthEast Bank

51 - 200 employees

Founded 2002

🏦 Banking

💸 Finance

Banking • Finance

SouthEast Bank is a community-focused financial institution based in Tennessee that provides retail and commercial banking services. It offers personal and business banking, online/electronic banking, certificates of deposit, loans and mortgage products, and emphasizes local service, community reinvestment, and use of modern banking technology. SouthEast Bank is a Member FDIC and an Equal Housing Lender.

📋 Description

• Develop, document, and execute test plans, test cases, and test scenarios • Perform functional, regression, integration, and end-to-end testing across banking systems • Validate functionality, business rules, workflows, interfaces, and data accuracy against requirements • Identify, prioritize, track, retest, and resolve software defects and testing issues • Collaborate with business units, technology teams, product owners, developers, and third-party vendors • Support user acceptance testing, software releases, upgrades, and implementations • Validate production readiness • Maintain testing documentation and communicate testing status, defects, risks, and system quality/readiness • Follow information security guidelines and protect confidential information • Maintain awareness of banking policies, procedures, regulations, and laws • Participate in training sessions and policy updates • Work scheduled and other needed hours at designated locations • Provide positive and effective service to internal and external customers

🎯 Requirements

• Banking experience with a strong understanding of bank operations, processes, workflows, and how technology supports day-to-day banking functions • Working knowledge of Fiserv DNA Core and familiarity with other banking-related processing platforms, applications, and integrated systems • Strong understanding of end-user functionality and workflows across operational, lending, deposit, servicing, reporting, and customer-support activities • Ability to evaluate software from system-processing and business-user perspectives • Experience testing or supporting core banking, lending, deposit origination, online banking, reporting, or other financial services applications • Strong analytical and problem-solving skills • Ability to identify processing issues, data discrepancies, workflow gaps, and unintended system behavior • Ability to understand upstream and downstream impacts across interconnected banking systems and processes • Strong communication and documentation skills • Ability to operate office equipment, telephones, and computers • Ability to communicate fluently in English, in person, in writing, and on the computer • Ability to read, write, count, and perform basic math functions • Ability to work with others to share information and solve problems

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