Account Manager – Enterprise

🕒 August 20

🏢🏡 New York City – Hybrid

💵 $200k - $250k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 36%

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• Open for 87 days.

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Spade

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

💳 Fintech

☁️ SaaS

🔌 API

Fintech • SaaS • API

Spade is a data and AI platform that enriches messy transaction data for modern finance. It transforms transaction records into structured, verified merchant and location data in real time, enabling faster, more accurate authorization decisions, precise rewards and attribution, analytics and AI, and improved user dispute experiences. Spade serves fintechs, banks, and AI applications, offering low-latency API enrichment (returning data in under 50ms), high accuracy in merchant categorization and geolocation, and integrations for developers to add intelligence across authorization, rewards, analytics, and UX.

📋 Description

• Own 5–10 major enterprise customer relationships from signature through renewal and expansion • Serve as the primary point of contact and trusted advisor for enterprise customers • Build VP and C-suite relationships and map customer roadmaps, organizations, and strategic priorities • Run QBRs, executive briefings, and customer onsites • Lead renewals and multi-year pricing negotiations, including over-utilization, scope changes, and contract restructures • Structure complex deals across legal, procurement, and technical teams on both sides • Drive expansion by identifying opportunities and selling customers into new Spade products • Own the full expansion deal cycle from discovery to close • Represent the customer’s voice internally • Partner with engineering, product, and solutions engineers on technical investigations • Translate findings and customer feedback into prioritized roadmap requests and VOC briefs • Partner with Sales pre-signature and Solutions Engineering post-signature for clean handoffs and successful implementations

🎯 Requirements

• 7+ years of experience • 5+ years of account management or account executive experience for a technical product • Experience carrying a quota with responsibility for account growth, upsells, and renewals • Proven ownership of commercial outcomes such as quota, NRR target, or revenue retention number on enterprise accounts • Enterprise account experience, ideally with $500K–$2M ACV per contract • Experience partnering with executive-level stakeholders • Experience leading multi-year, multi-product enterprise contract negotiations, including MSA, procurement, and legal terms • Comfort using AI, automation, and self-built workflows • Based in NYC with ability to work from the Flatiron office at least 2 days/week • Experience with transaction or payments data (nice to have) • Experience with API or data products (nice to have) • Experience building post-sales playbooks, SOPs, or operating frameworks from scratch (nice to have)

🏖️ Benefits

• Meaningful equity with flexibility for early exercise and an extended post-termination options period • 100% paid medical, mental, dental, and vision premium option • One Medical membership for US-based employees • 401(k) • 12 weeks of fully paid parental leave • Unlimited PTO • Flexible in-person culture with hybrid, dog-friendly NYC HQ • Remote opportunities for certain roles in the US/Canada • Generous work-from-home stipend • Company-paid lunches • Citi Bike membership

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