Technical Writer

🔥 0 minutes ago

🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

💵 $50k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

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Spatial Front, Inc

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤝 B2B

🏢 Enterprise

☁️ SaaS

B2B • Enterprise • SaaS

Spatial Front, Inc. is an industry leader in delivering cutting-edge technical solutions and mission support services, dedicated to advancing businesses into the 21st century. Founded in 2008 and headquartered in Bethesda, MD, with offices in McLean, VA and Oklahoma City, OK, the company has been recognized as an Inc 5000 Honoree for five consecutive years. Spatial Front is a woman-owned, SBA 8(a) certified small business with numerous certifications, including CMMI-DEV Level 3 and ISO 27001. The company partners with leading technology firms like Amazon AWS and Microsoft, and specializes in areas such as DevOps, AI, cloud computing, and more, offering tailored solutions in system engineering, big data, and emerging technologies.

📋 Description

• Develop, edit, and maintain end-user documentation, work aids, user guides, release notes, FAQs, and training materials for enterprise applications. • Prepare internal and external communications related to software releases, system enhancements, maintenance activities, and user notifications. • Collaborate directly with NHTSA business stakeholders to gather information and create user-facing documentation and job aids. • Create and maintain documentation in Confluence and organize project knowledge repositories. • Work with project managers, business analysts, developers, testers, and product owners to understand application changes and translate them into user-friendly documentation. • Maintain documentation standards and ensure all deliverables are accurate, consistent, and aligned with federal documentation guidelines. • Update existing documentation to reflect system enhancements and production releases. • Support user adoption by creating instructional materials and documentation for new features and functionality.

🎯 Requirements

• Bachelor's degree in English, Communications, Technical Writing, Information Systems, or a related field (or equivalent experience). • Demonstrated experience producing federal project documentation, including release notes, user guides, work aids, training materials, and customer-facing communications. • Experience collaborating directly with federal stakeholders to develop end-user documentation. • Proficiency with Confluence for documentation management is must. • Working knowledge of Jira to track documentation tasks and software releases. • Excellent written, editing, proofreading, and communication skills. • Strong attention to detail and ability to translate technical concepts into clear, concise documentation for business and end users. • Experience supporting Agile software development teams.

🏖️ Benefits

• Equal-opportunity Employer, EOE AA M/F/Vet/Disability • Work Location: Remote