Call Center Agent – Part Time

🕒 September 25

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $18 - $23 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

👻 Ghost score 13%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Spire Orthopedic Partners

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2021

🏥 Healthcare

🤝 B2B

🏢 Enterprise

Healthcare • B2B • Enterprise

Spire Orthopedic Partners is a forward-looking capital and management partner for leading orthopedic and spine surgeons, operating as a management services organization (MSO) that provides administrative infrastructure and strategic support. The company partners with high-growth orthopedic practices across the Northeastern United States (Connecticut, New York, Massachusetts, Rhode Island), enabling around 165 physicians and 1,800 employees across 40 locations to grow, specialize, and focus on patient care while Spire handles operations, practice integration, and business development.

📋 Description

• Serve as the initial point of contact through the call center • Register all new patients and direct current patients • Manage calls from patients requiring medical care and provide/gather needed information • Create, update, and access confidential patient data in EMR accurately • Facilitate appointments by gathering demographic, referral source, and clinical information • Observe telephone flow and offer or request assistance as needed • Communicate with all departments to minimize wait times and provide high-quality customer service • Perform other duties assigned by the manager

🎯 Requirements

• High School Diploma or Equivalent required • A great communicator with a friendly, professional phone presence • Detail-oriented and organized — ability to handle multiple calls and tasks with ease • A team player who thrives in a supportive, fast-paced environment • Previous experience with call centers and healthcare services a plus • Experience with electronic medical records (EMR/EHR) preferred

🏖️ Benefits

• Excellent growth and advancement opportunities • Access to a diverse network of practitioners • Broad infrastructure of tools and programs to enhance the employee experience • Competitive Compensation • Generous PTO • Benefits package: health, dental, vision, 401(k), etc.

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