Senior Director, Lender Success

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🔥 3 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $170k - $250k / year

⏰ Full Time

🟠 Senior

👔 Director

👻 Ghost score 0%

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Splash Financial

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

Splash Financial is a company that offers a variety of loan products, including personal loans, student loan refinancing, in-school student loans, and medical school loan refinancing. The company provides a platform where users can compare loan offers from multiple lenders across the United States. Splash Financial emphasizes ease of use, allowing users to check loan rates quickly without affecting their credit scores. The company ensures data privacy and offers customer support to assist with the loan process. It serves individuals seeking to manage debt or finance educational expenses through tailored loan solutions.

📋 Description

• Lead and grow lender partnerships and the team that supports them • Build relationships with new lenders and help existing partners identify opportunities to grow with Splash • Work with the business development team to pursue aligned opportunities and guide partnership development from initial discussions through launch • Own key lender relationships, develop account plans, and lead performance, priorities, and expansion conversations • Set goals and expectations, coach and develop team members, and build consistent relationship-management practices • Partner with Product, Engineering, Operations, Legal, and Compliance on lender onboarding, partner initiatives, and escalated issues • Establish and track partnership-success measures, using data and lender feedback to guide decisions • Provide leadership visibility into opportunities, risks, and results • Partner with Credit to analyze performance trends and return on investment • Report to the SVP, Operations

🎯 Requirements

• Experience developing and managing lender or financial institution partnerships, with a track record of securing new relationships and growing existing accounts • Experience managing and developing a team, setting clear priorities, and holding people accountable for results • Strong relationship-building and communication skills, including experience working with senior stakeholders, navigating complex discussions, and resolving partner concerns • Experience leading initiatives across business, technical, and operational teams, with the ability to translate partner needs into clear requirements and action plans • An understanding of lending operations and the ability to use performance data, business judgment, and partner feedback to identify opportunities and make decisions • Experience with managing a loan portfolio with a deep understanding of the metrics that impact returns; must be comfortable with being the subject matter expert and the lead on presentation

🏖️ Benefits

• Fully remote work freedom (for most roles) • Competitive salary packages • Flexible PTO + 9 company holidays • Equity: Share in our start-up success • Comprehensive and affordable insurance benefits • Paid parental leave for both caregivers • Essential modern equipment to get the job done • Fully paid Claude subscription to supercharge your work • 401(k) for your future savings • Quarterly meet-ups: In person & virtual fun • Awesome Splash swag to flaunt your team spirit

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