Senior Director – Global Renewals

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🔥 36 minutes ago

🇺🇸 United States – Remote

💵 $180.9k - $254.3k / year

⏰ Full Time

🟠 Senior

👔 Director

👻 Ghost score 0%

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Nozomi Networks

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

🏭 Manufacturing

🎖️ Defense

📦 Logistics

Manufacturing • Defense • Logistics

Nozomi Networks is a leading provider of industrial cybersecurity solutions, delivering unparalleled asset intelligence, threat detection, and AI-driven insights. Specializing in cybersecurity for operational technology (OT) and Internet of Things (IoT), Nozomi Networks offers solutions such as asset inventory management, threat detection and response, risk and vulnerability management, and continuous network monitoring. The company serves a wide range of industries including energy, manufacturing, and utilities, ensuring their ICS and SCADA systems are protected. Nozomi Networks is recognized for its deep expertise in protecting critical infrastructure and operational technology, with strong compliance with cybersecurity standards.

📋 Description

• Own the renewal strategy and operating model, including process, coverage, segmentation, playbooks, and workflows • Own renewal performance against GRR, renewal rate, churn, and contraction targets • Own the global renewals forecast and provide accurate, data-driven visibility into renewal pipeline, risk, churn, contraction, and expansion • Develop and enforce renewal pricing and commercial strategies, including uplift, multi-year agreements, co-termination, downsell/contraction management, and non-standard terms • Own the optimization of Salesforce and other systems supporting the renewal lifecycle, ensuring accurate data, pipeline visibility, forecasting, and reporting • Drive and close renewals through the full renewal lifecycle, including quoting, negotiations, purchase orders, agreement execution, and order submission • Use proven negotiation skills to maximize renewal outcomes while identifying and pursuing upsell opportunities • Partner with Sales and Customer Success to proactively identify and mitigate renewal risk within the customer base • Build strong relationships and collaborate cross-functionally with Regional Sales Directors and teams responsible for cross-sell, upsell, and expansion opportunities • Build out and lead a global renewals team • Support customer success and revenue organizations • Implement best-practice renewal processes with sales leadership

🎯 Requirements

• Experience managing a recurring revenue book of business with accountability for GRR and renewal targets • Demonstrated ability to build and operationalize renewal processes, playbooks, and forecasting methodologies • Strong commercial and negotiation skills, including experience with pricing, uplift, multi-year agreements, and contract terms • Experience working cross-functionally with Sales, Customer Success, Finance, Legal, Deal Desk, and Revenue Operations • Strong analytical skills with the ability to use data to identify renewal risk, trends, and opportunities • Experience in cybersecurity, infrastructure, networking, or another technically complex B2B SaaS environment • Demonstrated experience building a global renewals team from the ground up • Proven track record of success managing a high-volume portfolio of accounts • Strong communication, relationship-building, and follow-up skills • Excellent organization and time management skills • Experience with Salesforce • Ability to travel up to 20% • Successful candidates will be subjected to background verification checks

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • 401(k) plan • Employer matching program • Flexible paid time off • Paid holidays • Paid parental leave • Health & Wellness benefits • Financial benefits • Work-Life Balance benefits • Unparalleled Flexible Time-Off

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