Admissions Coordinator

Job not on LinkedIn

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $31 - $36 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of Spring Education Group

Spring Education Group

1001 - 5000 employees

📚 Education

👥 B2C

Education • B2C

Spring Education Group is a private-school operator and education services organization headquartered in Campbell, California. It owns and manages a portfolio of more than 200 schools and school brands across the United States and internationally, offering programs from infant care and preschools through elementary, middle and high schools, plus a globally accessible online private K–12 school. Its portfolio includes brands such as Laurel Springs School (online K–12), Stratford School, BASIS Independent Schools, Chesterbrook Academy, LePort Montessori, and Merryhill School. The company is majority‑owned by investment funds administered by Primavera Holdings Limited.

📋 Description

• Drive new-student enrollment to meet or exceed established enrollment and conversion KPIs. • Respond promptly and professionally to inbound inquiries received through phone, web, email, marketing campaigns, and events. • Build relationships with prospective families and convert qualified leads into scheduled campus tours and visits. • Conduct thoughtful and consistent follow-up to encourage applications and minimize prospective-family drop-off. • Follow up on tour cancellations and no-shows to reengage interested families. • Maintain current knowledge of campus offerings, tuition and fees, and the admissions process to answer questions accurately. • Coordinate scheduling across multiple campus calendars and locations. • Partner closely with campus teams on lead-to-enrollment initiatives. • Maintain accurate and timely records in Salesforce, NetSuite, and other applicable systems. • Collaborate with Marketing and Communications to support campaigns and top-of-funnel enrollment growth. • Identify and resolve challenges throughout the enrollment process, escalating family or enrollment concerns when appropriate. • Manage competing priorities and allocate time effectively to achieve optimal results. • Handle confidential and sensitive information with professionalism and discretion. • Contribute to special projects and continuous improvement initiatives as requested by the Lead Enrollment Director.

🎯 Requirements

• Three or more years of experience in admissions, enrollment, education sales, lead conversion, or a comparable role with KPI accountability. • Demonstrated success in meeting performance targets and driving high-value or high-consideration conversions. • Bachelor’s degree in business, education, or a related field preferred. • Education-sector or public relations experience is a plus. • Proficiency in Salesforce or a comparable CRM platform is strongly preferred. • Outstanding written and verbal communication skills. • A demonstrated ability to provide responsive, high-touch customer service. • Strong organizational and multitasking abilities in a fast-paced, evolving environment. • A collaborative, solutions-focused mindset with sound judgment and strong attention to detail. • Ability to work independently while building productive relationships with campus and Shared Services stakeholders. • Strong problem-solving and conflict-resolution skills, with the flexibility to adjust priorities as needs evolve. • Professionalism, integrity, and discretion when handling sensitive information. • Evening availability. • Ability to work independently and manage variable scheduling.

🏖️ Benefits

• Full medical, dental, and vision coverage. • 401(k) with company match. • Tuition remission for employees’ children. • Continued education tuition savings through university partners.

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