Specialty Care Navigator, Neurodiversity, Teens

🔥 53 minutes ago

🇺🇸 United States – Remote

💵 $33 - $42 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🦅 H1B Visa Sponsor

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Spring Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Spring Health is a comprehensive mental health solution designed for employers and health plans. It utilizes Precision Mental Healthcare to deliver personalized mental health support by matching individuals with the right care, whether it's digital support, meditation exercises, coaching, therapy, or medication. By partnering with leading organizations, Spring Health aims to improve mental health accessibility and outcomes, reduce employee turnover, and enhance productivity. Trusted by over 4,500 organizations, the company provides an evidence-based approach that has been proven to deliver positive clinical and financial results.

📋 Description

• Provide clinical navigation and family-centered support through the Neurodiversity Specialty Care Program • Conduct developmentally informed, neuroaffirming telehealth screening, triage, and care navigation for children, adolescents, and caregivers • Provide psychoeducation and brief support to children, teens, and caregivers • Integrate information from youth, caregivers, providers, and clinical, developmental, neuropsychological, or school evaluations • Develop working formulations, identify differential considerations, and recommend next steps • Connect families with therapy, medication management, neuropsychological evaluation, ABA, OT, SLP, and community-based supports • Guide families through school supports and accommodations, including IEP and Section 504 processes • Conduct telehealth screening, triage, and care navigation for adolescents ages 13–17 across Mood and Anxiety, Trauma, Eating Disorders, and Substance Use Disorder programs • Build and update individualized care plans and revise recommendations as new information emerges • Use active listening and motivational interviewing while supporting adolescent privacy, autonomy, and caregiver involvement • Recognize safety concerns, provide in-the-moment support and safety planning, and coordinate higher-level-of-care referrals • Coordinate with internal partners, external providers, schools, and community resources • Maintain timely and accurate documentation and follow up on agreed care steps • Participate in consultations, staff meetings, trainings, onboarding, and mentoring • Follow confidentiality, compliance, ethical, and Spring Health policies • Support high member satisfaction, appropriate specialty-care enrollment, care-plan engagement, and continuity of care

🎯 Requirements

• Active, independent mental health license as an LCSW, LMFT, or LPC • Minimum of 2 years of clinical experience supporting children, adolescents, caregivers, and families, including direct neurodiversity experience • Familiarity with evidence-based and family-centered supports, including parent training, PCIT, and CBT-Family • Experience interpreting neuropsychological or school-based evaluations • Strong understanding of IEPs, Section 504 plans, IDEA, and coordination across school, healthcare, and community settings • Minimum of 2 years of clinical experience supporting adolescents with mood and anxiety concerns and trauma in outpatient or intensive outpatient settings • Knowledge of current best practices and evidence-based treatments for adolescents • Direct experience with adolescent eating disorders and substance use presentations • Experience with clinical assessment, diagnostic formulation, differential considerations, level-of-care recommendations, and care planning • Strong skills in motivational interviewing, psychoeducation, crisis support, safety planning, care coordination, and written and verbal communication • Ability to organize a varied caseload, document accurately, use multiple technology platforms, and adapt to changing needs • Commitment to culturally responsive, inclusive, family-centered care • Comfortable using various computer platforms and learning new systems • Bilingual qualification listed as a bonus • Experience or training in DBT-A, TF-CBT, FBT/Maudsley Method, adolescent SUD treatment, contingency management, harm reduction, or family-based therapy listed as bonus qualifications • Proficiency in Adolescent ASAM criteria listed as a bonus qualification

🏖️ Benefits

• Health, dental, and vision benefits starting on the first day • One Medical accounts • HSA and FSA plans, with Spring contributing up to $1,000 toward HSAs depending on plan type • Employer-sponsored 401(k) match of up to 2% • Yearly allotment of no-cost visits to Spring Health therapists, coaches, and medication management providers for employees and dependents • Competitive paid time off, including vacation, sick leave, and company holidays • Parental leave after 6 months: 18 weeks for birthing parents and 16 weeks for non-birthing parents • Noom access • Carrot fertility care support and up to $4,000 reimbursement for related fertility expenses • Wellhub fitness, mindfulness, nutrition, and sleep subscription • BrightHorizons sponsored child care, backup care, and elder care • Up to $1,000 professional development reimbursement per year • $200 per year donation matching

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