Clinical Support Nurse, RN – Temporary

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Sprinter Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2021

🏥 Healthcare

☁️ SaaS

🧘 Wellness

💰 $33M Series A on 2021-11

Healthcare • SaaS • Wellness

Sprinter Health is a hybrid in-home and virtual primary care provider that expands access to proactive, preventive healthcare by combining community-based, W-2 “Sprinters” (trained phlebotomists with medical assistant and community health worker skills) who perform hands-on diagnostics and wellness checks in patients’ homes with a virtual clinical team of physicians, nurses, pharmacists, and care navigators. Their full-stack platform and operations close care gaps, deliver preventive screenings and diagnostics, coordinate medications and referrals, and scale longitudinal primary care and wellness visits for payer and provider partners and patients.

📋 Description

• Provide operational oversight for clinical escalations, patient safety concerns, and abnormal and critical laboratory result workflows. • Ensure timely resolution of clinical issues while meeting service level agreements (SLAs). • Provide clinical guidance and operational support to Sprinters and the clinical team for complex clinical questions, patient safety concerns, and escalations. • Manage staffing, workload distribution, and daily operations for Clinical RNs • Lead patient safety and quality improvement initiatives. • Investigate patient safety events and participate in root cause analyses and corrective action planning. • Identify trends and implement sustainable process improvements. • Ensure compliance with clinical policies, regulatory requirements, and organizational standards. • Promote a culture of quality, safety, and continuous improvement. • Own monthly operational KPIs, dashboards, and service level metrics. • Analyze performance trends and identify opportunities to improve quality, efficiency, and patient outcomes. • Develop action plans to improve performance and operational consistency. • Lead cross-functional operational and clinical projects. • Develop, implement, and maintain clinical policies, SOPs, workflows, and standardized guidance. • Support implementation of new clinical programs, pilots, and operational initiatives. • Drive change management and adoption of new workflows across teams. • Partner closely with Patient Operations, Patient Support, and Clinical Operations • Identify opportunities to improve patient experience and operational efficiency. • Communicate operational updates and clinical recommendations across teams.

🎯 Requirements

• Active, unrestricted Registered Nurse (RN) license. • Minimum three years of leadership experience. • Strong clinical judgment and decision-making skills. • Experience managing clinical escalations, abnormal laboratory result workflows, and patient safety events. • Experience leading remote initiatives • Demonstrated project management and process improvement experience. • Experience developing clinical policies, procedures, and workflows. • Strong analytical, organizational, and communication skills. • Ability to manage multiple priorities in a fast-paced environment.

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development opportunities