
11 - 50 employees
🏛️ Government
🔐 Security
☁️ SaaS
💰 $34M Series A - Spruce on 2022-04
Government • Security • SaaS
SpruceID is a digital identity infrastructure and services company that helps government agencies securely modernize services. It provides identity wallets and state-issued ID support, an identity gateway/SSO, credential platforms, document intake and form modernization, legacy system integration, and trust & risk tools such as privacy-preserving verification and fraud prevention. SpruceID’s offerings focus on building digital trust across government programs to reduce fraud, streamline workflows, and enable secure, reusable identity and credentialing for residents; the company materials note it is trusted by millions of users in U. S. government programs.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $150k - $250k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
✅ Product Manager
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11 - 50 employees
🏛️ Government
🔐 Security
☁️ SaaS
💰 $34M Series A - Spruce on 2022-04
Government • Security • SaaS
SpruceID is a digital identity infrastructure and services company that helps government agencies securely modernize services. It provides identity wallets and state-issued ID support, an identity gateway/SSO, credential platforms, document intake and form modernization, legacy system integration, and trust & risk tools such as privacy-preserving verification and fraud prevention. SpruceID’s offerings focus on building digital trust across government programs to reduce fraud, streamline workflows, and enable secure, reusable identity and credentialing for residents; the company materials note it is trusted by millions of users in U. S. government programs.
• Work directly with state government partners through discovery, architecture, and design • Understand users, policy environments, constraints, and workflows firsthand • Identify underlying customer problems beyond stated requirements • Act as a trusted product advisor to public-sector stakeholders • Own the end-to-end product picture across statewide wallets, citizen-facing portals, APIs, and underlying services • Help partners shape roadmaps and priorities and ensure solutions address real problems • Partner with engineering, design, and delivery leads from definition through deployment • Design and conduct user research with users, stakeholders, and end users • Conduct discovery and prototype where appropriate • Synthesize research into product decisions and roadmap direction • Navigate government relationships while introducing evidence that may challenge stated priorities • Identify patterns across customer deployments and connect needs to reusable product capabilities • Put work in front of small pilot groups and use findings to redirect the roadmap • Balance iteration speed with security, accessibility, and reliability requirements • Drive digital credential adoption by onboarding issuers, verifiers, and institutional partners • Develop high-leverage partnerships with university research programs, workforce boards, and employer networks • Own adoption KPIs and use creative, resourceful methods to improve them • Advise executive stakeholders including agency directors, university leadership, and ecosystem partners
• 6–10+ years of product experience at startups or building new product initiatives • Experience in an early-stage environment where you personally shipped product and moved quickly • Zero-to-one experience taking a product from nothing to shipped or pursuing entirely new opportunities • Ideally, meaningful experience in education, workforce development, or adjacent sectors • Experience in government or another highly regulated environment • Genuine customer-embedded experience; forward-deployed product, solutions PM, implementation, or founder-led delivery experience counts • Demonstrated, hands-on user research experience, including designing and running discovery and turning it into product decisions • Technical depth sufficient to work comfortably with engineers and APIs, services, and system design • Comfort with ambiguity, broad surface area, and shifting priorities • Executive-level credibility with agency directors, university chancellors, and institutional partners • Based in the U.S. and excited to engage directly with state government partners • Passion for workforce development and expanding opportunity through technology • Must be eligible and able to pass a government background check • Nice to have: digital identity, IAM/ICAM, credentialing, or authentication systems background • Nice to have: familiarity with accessibility standards, FedRAMP, or NIST frameworks • Nice to have: public-sector procurement and contracting experience • Nice to have: prior engineering or deeply technical systems experience • Nice to have: experience building or growing multi-sided ecosystems, marketplaces, or platform adoption • Nice to have: education technology, learning and employment records, or workforce development program background
• Substantial travel to state government partner sites may be expected depending on the assigned engagement • Small, high-trust team with autonomy and judgment valued • Equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status
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