Scheduler I

🔥 13 hours ago

🌽 Illinois, Oklahoma, +2 more states – Remote

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⏰ Full Time

🟠 Senior

🔴 Lead

👻 Ghost score 10%

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Logo of SSM Health

SSM Health

10,000+ employees

Founded 1872

🏥 Healthcare

🤝 Non-profit

💰 Grant on 2023-12

Healthcare • Non-profit

SSM Health is a Catholic, not-for-profit health system serving communities across the U. S. Midwest through an integrated network of hospitals, clinics, and care services. With locations in Illinois, Missouri, Oklahoma, and Wisconsin, SSM Health operates acute-care and specialty services (including teaching hospitals and level‑one trauma centers), emphasizes mission-driven, compassionate care, workforce development, and employee benefits, and supports flexible nursing and other clinical roles.

📋 Description

• Collect data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services • Coordinate scheduling and referrals to other healthcare providers and services • Obtain approval for schedule changes or cancellations as appropriate • Assist with maintaining and updating provider contact information • Enter medical appointments, special instructions, and patient information into the electronic medical system • Follow site-specific protocols and maintain up-to-date documentation for compliance • Perform other duties as assigned

🎯 Requirements

• Experience in a call center environment • Experience with Epic • Knowledge of medical terminology • Excellent customer service skills • Candidates must reside in Missouri, Illinois, Oklahoma, or Wisconsin • High School diploma/GED or 10 years of work experience • No experience required • Frequent keyboard use/data entry • Ability to meet physical requirements, including frequent lifting/carrying and pushing/pulling objects weighing 0–25 lbs. • Ability to occasionally lift/carry and push/pull objects weighing 25–50 lbs. • Required professional licenses/certifications: None

🏖️ Benefits

• Remote work may be available in accordance with SSM policies • Opportunity for personal and professional growth • Supportive work environment • Diversity, innovation, and collaboration-focused culture • Equal employment opportunities

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