Patient Financial Services Representative I

🔥 0 minutes ago

🌽 Illinois, Oklahoma, +2 more states – Remote

🌽 Illinois – Remote 🌪️ Oklahoma – Remote 🏰 Missouri – Remote 🧀 Wisconsin – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💸 Financial Planning and Analysis (FP&A)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SSM Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🛡️ Insurance

💼 Consulting

📦 Logistics

💰 Debt Financing on 2019-11

Insurance • Consulting • Logistics

SSM Health is a Catholic, not-for-profit health system serving communities across the Midwest. It is one of the largest Catholic health care systems in the United States, operating 23 hospitals and over 650 physician offices, along with other outpatient and virtual care services in Illinois, Missouri, Oklahoma, and Wisconsin. SSM Health is dedicated to providing high-quality care through a comprehensive, integrated health care delivery system. The organization values diversity, inclusion, and the professional growth of its 40,000 team members. SSM Health is committed to exceptional patient care, showcasing a rich heritage of service for over 150 years.

📋 Description

• Determine the patient financial component for patient services • Estimate, communicate, and collect patient financial responsibility • Provide patient financial counseling • Assist patients in understanding insurance benefits, including co-payment, deductible, and co-insurance responsibility • Educate patients about financial assistance programs when appropriate • Obtain patient demographic information and request financial responsibility from patients • Determine patient qualification for third-party payer coverage and inform the financial counselor, patient, or family member of status • Verify commercial insurance, workers compensation, TPL insurance, and state and government programs • Document and resolve patient concerns or inquiries received by telephone, mail, or walk-in within established time frames • Validate the Master Patient Index according to departmental policy • Interpret physician orders • Perform other duties as assigned

🎯 Requirements

• Experience with insurance portals, Epic, proficient computer skills, and excellent customer service skills • Strong understanding of insurance processes • Must reside in Missouri, Illinois, Oklahoma, or Wisconsin • High school diploma/GED or 10 years of work experience • No experience required • Frequent keyboard use/data entry • Ability to perform the stated physical requirements, including lifting/carrying and pushing/pulling objects weighing up to 50 lbs. occasionally • Required professional license and/or certifications: None

🏖️ Benefits

• Paid parental leave: one week for eligible team members for newborns or newly adopted children, pro-rated based on FTE • Flexible payment options through DailyPay, offering eligible hourly team members instant access to earned, unpaid base pay before payday; fees may apply • Upfront tuition coverage through FlexPath Funded for eligible team members • Remote work may be available in accordance with SSM policies