Home Care Scheduling Specialist

🔥 1 minute ago

🌲 Oregon – Remote

🌲 Oregon – Remote

💵 $22 - $30 / hour

⏱ Part Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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St. Charles Health System

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1918

🏥 Healthcare

📚 Education

Healthcare • Education

St. Charles Health System is a regional health care system based in Central Oregon that operates multiple hospitals and campuses (including Bend, Redmond, Prineville, and Madras). The organization provides acute and community health services—examples in the provided text include a family birthing center, EKG and other clinical care roles, workforce development (paid CNA training in partnership with a local community college), and a patient-centered culture emphasizing caregiver engagement and community ties. The system promotes recruitment and internal career mobility, offers employee benefits, and serves local communities in Central Oregon.

📋 Description

• Schedule home health and hospice appointments as ordered by physicians • Schedule starts of care, initial assessments, resumptions of care, and routine visits • Schedule multiple disciplines across 3 counties and 10 territories throughout Central Oregon • Coordinate visits by analyzing territories and caseloads to ensure efficiency and regulatory compliance • Enter appointments accurately into the scheduling system and communicate pertinent information to staff • Support Intake and triage by managing faxes, inbasket messages, emails, referrals, labs, orders, and documentation • Communicate staffing changes, identify scheduling issues, and implement countermeasures • Monitor home health patients with inpatient status and coordinate timely resumption of care after discharge • Provide customer service and follow through on resolutions or referrals • Navigate EMRs and platforms including Teams, Excel, OneNote, Company Mileage, and RightFax • Run and update department data reports • Screen for safety concerns and maintain a safe environment for caregivers, patients, and guests • Maintain professionalism, confidentiality, regulatory compliance, and ethical conduct • Support Lean continuous improvement initiatives and perform additional assigned duties

🎯 Requirements

• High school diploma or GED • Previous customer service experience in a high volume, fast paced environment • Previous experience in an administrative or clerical position • Knowledge of medical terminology and procedures • Two years of general office experience, preferably in a hospital environment • Phone skills, computer experience, and interpersonal skills • Ability to wear appropriate Personal Protective Equipment (PPE) • Strong team working and collaborative skills • Ability to work a variable schedule, including two days a week with rotating weekends and holidays • Ability to perform the stated physical requirements